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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.3
721 Reviews

721 Reviews of Kia of Wesley Chapel - Service Center

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February 27, 2019

fantastic customer service and effective product knowledge This Dealership (Fuccillo Kia Of Wesley Chapel) has an incredible and diligent customer centric service desk. They care about your time and automotive More

by ENOBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco, Jonathan, Dustin, and all the rest of staff. Great job!
Feb 28, 2019 -

Kia of Wesley Chapel responded

Thanks for this awesome review, ENOBLE! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 26, 2019

Awesomeness Very helpful and reliable !!!!!the fucillo Kia made me feel like family I needed shuttle use and it was right there to serve no wait time made it to m More

by JIMMY.DAVIS.JR85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unclear of her name she was in service but I see no females listed but she was great
Feb 26, 2019 -

Kia of Wesley Chapel responded

JIMMY.DAVIS.JR85, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 26, 2019

Excellent Customer Service Highly recommended . Jennifer at the front desk was super nice and helped me through the process. The guy w More

by LISETTEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 26, 2019 -

Kia of Wesley Chapel responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 26, 2019

Exellent service and. Customer satisfaction, my car job was exellent and per my expectations. Very happy with service at the service counter and professional.A+ More

by alvaroluis10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, Edward Hernandez
Feb 26, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback, alvaroluis10! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 26, 2019

Humberto I give the service department 5 stars. Humberto is the best he always is there when I have problems with my car. He will always keep you updated on wh More

by richardhuber31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunberto molina
Feb 27, 2019 -

Kia of Wesley Chapel responded

We cannot thank you enough for this glowing review of our service center, richardhuber31! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 23, 2019

Quick and friendly service. Always my go to dealership. Very good price for an oil change. Dustin is always extremely helpful and explains everything so we More

by HUNTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Zimmerman
Feb 26, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 23, 2019

Tiffney and Shawn Tiffany and Shawn made me feel very comfortable when making the deal. When car was delivered there were some streaks on the car from it being wash af More

by LUTZCUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Walker
Feb 26, 2019 -

Kia of Wesley Chapel responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 22, 2019

Amazing service As soon as I got there Jonathan help me up and was able to get me in and out of the store in a very timely manner!! He is a wonder service advisor ! More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback, Katie! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 20, 2019

Routine Service I'm always pleased with the courteous staff at Fuccillo Kia. Everyone there is friendly, and always busy attending to the customers needs. I never f More

by BJCULLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names, sorry!
Feb 21, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 20, 2019

Very helpful Much better than my last experience with a different Kia dealership. Service was great, work was done much quicker than I expected, and everyone was More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Feb 21, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback, LG! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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