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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
709 Reviews

709 Reviews of Kia of Wesley Chapel - Service Center

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October 27, 2016

Horrible service Every time I come for an oil change I sit and wait for over 2 hours when there is no other customers in here, very poor service since new owner!! More

by Jaydenoelle5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don't remember any names
April 21, 2016

Body shop is even awful I got in my accident February 9th of 2015 and my car was in the shop for three months. if it was going to take them that long why the f*** didn't the More

by Britt-123
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Quince and Dave
February 22, 2016

Service, management I purchased a 2016 Kia Sportage from this Kia, now I have a 2016 Kia Sportage with no AC and they're stating that it is my fault due to a Little Rock More

by Zplantcity
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jacinto Hogekand, Service manager, Humbert Molina, Dan sales manager
October 20, 2015

Huuuuuge Recently my wifes family has gone through some major medical problems over the past weeks and is traveling approximately 700 miles a week going to and More

by skyhi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
August 08, 2015

New owners, even worse service I had an appointment to install four new tires and do an alignment. It took 3 hours and 40 minutes to get done (for a job that takes no more than an More

by SoclJustice
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan
July 29, 2015

Beware Wesley Chapel I live near their Cape Coral FL dealership and have a KIA I took it in to have a recall notice taken care of. After 1 1/2 hours they came back said More

by BadFuccillos
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Maureen
February 28, 2012

My car buying experience with this dealership was fine, but they have the worst service department. There is always only 1 guy working the service counter so you’re always waiting for them to get off the More

by Notafanofprecision
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
short man
August 31, 2011

This is first new car dealership service department I can truly recommend. In 5 decades of driving this is my first encounter with dealer service department which gave me total satisfaction. No questions, no More

by WDB
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chad
August 28, 2011

Had 60,000 mile service performed on my Kia of which I had purchased from precision Kia three years ago. Great service, car was completed on time and was returned clean inside and out. More

by Albysturm
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager
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