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Kia of Wilmington
Wilmington, DE
342 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia!
Vehicle Purchase Kia Gurant-ia:
A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!!
Service Visit Kia Gurant-ia:
Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 342 reviews
September 29, 2012
Kia of Wilmington is an Excellent place to do business! Kia of Wilmington is an Excellent place to do business! My family has done business with this dealership for many years, and wouldn't go anywhere Kia of Wilmington is an Excellent place to do business! My family has done business with this dealership for many years, and wouldn't go anywhere else! More
by cadillachybridkia
Employees Worked With
Mike Uffner
Helpful February 09, 2011
Okay, so we went in there on Monday, January 31st, 2011 and asked the first available salesman about the 2011 Kia Optima. He immediately responded that they do not sell the Altimas, and if I want one, I sh and asked the first available salesman about the 2011 Kia Optima. He immediately responded that they do not sell the Altimas, and if I want one, I should go to another dealer instead. Well, Kia has the Optima and Nissan has the Altima, that much is true. Too bad the Kia of Wilmington "salesman" was not told by someone over there that Kia is supposed to be making and selling the Optimas, and not some other car maker. Maybe I should go over to a Nissan dealership next to see if they have the Kia Optimas? There is one other Kia dealership in Northern Delaware, in Newark, so I went over there as well. I was told they have two Kia Optimas (at least they have heard of this new Kia model!!!), but then they said that they had none of them at the dealership, after all, but instead I should go to over Christiana Mall (quite a distance away) and look at the Optimas parked over there at the entrance to the new Target Superstore! I kid you not. I did not go there, obviously, and will in fact drive up to Pennsylvania next to see if these Kia dealers are of the same overall quality there as well. I may go to one or two more Kia dealers, and if this incompetency continues, will simply pick another brand. Too bad for Kia spending so much dough on fancy TV spots on their Optima, when their dealers obviously cannot sell the car. More
by bunkofurko
Employees Worked With
Male Salesperson
