Kiefer Kia
Eugene, OR
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Overall the experience was pretty good! My sales guy Cruz was fairly new but was very nice and helpful! I was not happy with the 12 credit inquiries, especially since I was told I was already approved prio was fairly new but was very nice and helpful! I was not happy with the 12 credit inquiries, especially since I was told I was already approved prior to coming in for my scheduled appointment. If I had known they were going to do that, I would have used my own credit approval I came in with. I gave them the opportunity to give me a better rate (which they did) but at the expense of multiple hits to my credit which I don’t approve of but it is what it is. The final hit was leaving the lot in a new (used) car with a completely empty tank of gas. My only thoughts on that are NOT COOL AT ALL! Overall, I would purchase again there but only with my own approval and be a little more insistent on a FULL tank of gas being that is just respectful. More
So niceVery caringDid the service for a 35000 check up So nice Very caring Did the service for a 35000 check up in 45 minutes I wouldn’t go anywhere else I owned this car 7 years and they are the bes So nice Very caring Did the service for a 35000 check up in 45 minutes I wouldn’t go anywhere else I owned this car 7 years and they are the best More
The service writers at kiefer Kia had great customer service. They changed the oil and serviced my soul in an excellent manner. I love my car!! service. They changed the oil and serviced my soul in an excellent manner. I love my car!! More
I went to Keifer Kia because they were the only ones in town who offered tire rotation with an oil change. While there I was told there were a number of recall issues for my vehicle and asked if I wanted t town who offered tire rotation with an oil change. While there I was told there were a number of recall issues for my vehicle and asked if I wanted them to take care of those. When I came back and had them taken care of the service techs were thorough and efficient. They finished in an afternoon what they originally thought would take them much longer. More
I had an excellent experience with Kiefer Kia. I would highly recommend them again due to their excellent customer service and price. Our salesman did an excellent job getting the price down for us. highly recommend them again due to their excellent customer service and price. Our salesman did an excellent job getting the price down for us. More
First I’d like to say I’m a lifelong Mercedes owner. I like a solid vehicle and I’m willing to pay for a quiet cabin and a door that sounds solid when you close it! I found those qualities, and more, in t like a solid vehicle and I’m willing to pay for a quiet cabin and a door that sounds solid when you close it! I found those qualities, and more, in the Kia Telluride! What a beautiful vehicle! Another thing I like about Mercedes is the no hassle, low pressure of their sales staff. I must admit I was nervous to be entering the Kia lot, as I was completely expecting to be ravaged by a starving flock of piranhas! I quickly discovered my experience would be the exact opposite! What a pleasant surprise! My sales representative was Mark. What A great guy! He made us feel like long lost friends. We probably would have felt comfortable getting in his fridge without permission by the end of our visit! Upon entering the lot the sales manager came and spoke to us. He explained how he likes to do business. He explained they like a no hassle experience and they won’t try to gouge their buyers with higher interest loans or items they don’t need. He returned later in the process and small talk turned to sharing life stories! It was a great experience! We left in a beautiful vehicle feeling like we made new friends! How often does that happen at a car lot! More
We were very pleased with the service we received. Marco was great! He went out of his way to make sure it was what we wanted. We are pleased with the car too. was great! He went out of his way to make sure it was what we wanted. We are pleased with the car too. More
Very friendly and easy to work with. Our sales person, Sam, was so very helpful and personable. We bought the Kia Sportage. Love it so far. Sam, was so very helpful and personable. We bought the Kia Sportage. Love it so far. More
They picked up my car and completed an oil change. They were fast and kept me updated on the status of my car. They dropped my car off to me when done. were fast and kept me updated on the status of my car. They dropped my car off to me when done. More