
Kiefer Kia
Eugene, OR
Filter Reviews by Keyword
By Type
Showing 505 reviews
First I’d like to say I’m a lifelong Mercedes owner. I like a solid vehicle and I’m willing to pay for a quiet cabin and a door that sounds solid when you close it! I found those qualities, and more, in t like a solid vehicle and I’m willing to pay for a quiet cabin and a door that sounds solid when you close it! I found those qualities, and more, in the Kia Telluride! What a beautiful vehicle! Another thing I like about Mercedes is the no hassle, low pressure of their sales staff. I must admit I was nervous to be entering the Kia lot, as I was completely expecting to be ravaged by a starving flock of piranhas! I quickly discovered my experience would be the exact opposite! What a pleasant surprise! My sales representative was Mark. What A great guy! He made us feel like long lost friends. We probably would have felt comfortable getting in his fridge without permission by the end of our visit! Upon entering the lot the sales manager came and spoke to us. He explained how he likes to do business. He explained they like a no hassle experience and they won’t try to gouge their buyers with higher interest loans or items they don’t need. He returned later in the process and small talk turned to sharing life stories! It was a great experience! We left in a beautiful vehicle feeling like we made new friends! How often does that happen at a car lot! More
We were very pleased with the service we received. Marco was great! He went out of his way to make sure it was what we wanted. We are pleased with the car too. was great! He went out of his way to make sure it was what we wanted. We are pleased with the car too. More
They picked up my car and completed an oil change. They were fast and kept me updated on the status of my car. They dropped my car off to me when done. were fast and kept me updated on the status of my car. They dropped my car off to me when done. More
My service person Heather was knowledgeable The communication was great. Fast friendly service department and they send a video of the cars progress while waiting. communication was great. Fast friendly service department and they send a video of the cars progress while waiting. More
Excellent customer service! This was by far the most pleasant experience buying a car. I never felt pressured into higher trims or models. I will definitely be referring friends and family to go talk to pleasant experience buying a car. I never felt pressured into higher trims or models. I will definitely be referring friends and family to go talk to Samantha Long at Kiefer Kia! More
It was easy to make an appointment. They got me in and out quicker than expected. Staff was friendly and answered all my questions. The waiting area was clean and social distancing was not a problem. Very out quicker than expected. Staff was friendly and answered all my questions. The waiting area was clean and social distancing was not a problem. Very positive experience. More
I got an Oil change and car software update. Well done. I got an Oil change and car software update. Well done. I appreciate being in contact my phone texting. Also got a quote for new tires. I got an Oil change and car software update. Well done. I appreciate being in contact my phone texting. Also got a quote for new tires. More