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Kimberly Car City
Davenport, IA
224 Reviews
The first thing you'll notice when you step into the Kimberly Car City showroom is an amazing selection of new Chrysler, Dodge, Jeep and RAM models to choose from, including the Chrysler Town & Country, Dodge Charger, Grand Caravan, Jeep Wrangler and RAM 1500. We carry a wide range of models for the Quad City Area for shoppers to choose. A test drive is never more than an inquiry a way, we make it simple and easy. Check out our new inventory for 2016 & 2017 Chrysler, Dodge, Jeep & Ram. Also introducing the all new 2017 Chrysler Pacifica, the most innovative minivan in its class. It has been rated one of the best minivans out there by Edmunds review with big time luxury and sophistication.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 224 reviews
January 19, 2015
Great customer service! I visited Kimberly BMW to get my vehicle service and worked with Bryan Harmon. Overall, I was very pleased with the service as they kept me informed o I visited Kimberly BMW to get my vehicle service and worked with Bryan Harmon. Overall, I was very pleased with the service as they kept me informed on the status of my vehicle and made sure the issue was resolved in a timely manner. My only concern was with the pricing, as this is the only BMW dealership within a 100 mile radius, the service prices tend to be a little more money as they have a monopoly on this sector of the market. More
by pshah04
Employees Worked With
Bryan Harmon
Helpful October 17, 2014
Great Customer Service Rick went above and beyond in helping me buy my car. He was very knowledgeable and even worked through the rain. He worked with everyone else involved Rick went above and beyond in helping me buy my car. He was very knowledgeable and even worked through the rain. He worked with everyone else involved to make my purchase possible. More
by Bambi Knight
Employees Worked With
Rick Gilbreath
January 02, 2013
In June of 2012, we had our Chrysler Sebring in for diagnostic testing--the car was running sluggishly and our mechanic did not have the equipment to do the proper diagnostics. The dealership charged diagnostic testing--the car was running sluggishly and our mechanic did not have the equipment to do the proper diagnostics. The dealership charged us a bundle for one level of testing, then proceeded to perform more tests that we did not authorize. When we told them we had not asked for these additional tests, they charged us anyway and would not release the car until it was paid. Even with all that expensive testing, they did not find the actual problem. Now--six months and three mechanics later, we finally discovered the problem, but in the meantime it has cost us hundreds in repairs! If they were any kind of mechanics, they would have discovered the right problem the first time. And despite repeated attempts to get justice, they have refused to do anything. At this point, I would happily give them the car for the $3,000 I am out and they can do whatever the xxxx they want with it. But they don't care and they show that they don't care--ripping off a disabled couple on a fixed income and refusing to make it right!!!! Shame on them! More
by catt.foy
Employees Worked With
Service Manager
August 10, 2012
We Agreed On A Price, But I Told Them That My Wife Would We Agreed On A Price, But I Told Them That My Wife Would Have To See It First, Joey Told Me To Take It Home For The Weekend And Call Him Monday And We Agreed On A Price, But I Told Them That My Wife Would Have To See It First, Joey Told Me To Take It Home For The Weekend And Call Him Monday And Let Him Know What The Wife Thought Of The Car, I Called Him Monday And Told Him That The Wife Loved It And I Would Be There After Lunch That Day To Do The Paper Work When I Got There He Told Me That The Sales Manager Thought They Were Selling It Too Cheep And The Price Jumped $995.00 When They Found Out That My Wife Liked The Car The Price Went Up $995.00! Not Something You Would Expect From A Reputable Dealership I Walked Away Without The Car More
by rakoop
Employees Worked With
Joey Denero & Shannon Turner
