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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

October 25, 2019

Expeditious handling.. i I found the personnel at King Buick to be very responsive. After problem was discovered, they made sure to start taking care of it expeditiously. The More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla
October 17, 2019

2020 Yukon XL Denali purchase Excellent experience!! Gary Barber went out of his way to make the purchase very easy and worked out all the details for us. We wanted special rear ma More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Barber
October 12, 2019

Service experience After a some difficult extended warranty negotiations the service advisor Bonilla was very helpful in getting repair work covered under extended warra More

by nlonline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Diaz Bonilla
October 09, 2019

Diaz Bonilla was very professional .He did a great job. Diaz Bonilla was very professional . He did a great job. Service was done satisfactorily. Will be back. This is my fourth car from King. Always vey More

by Jackd
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla
September 27, 2019

Excellent experience Everyone was very welcoming and helpful from the moment I walked in to the showroom. I love my new Arcadia and will defintely be returning for future More

by Delphk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Barber
September 26, 2019

Diaz was great to deal with! Always a pleasure working with Diaz! Great customer service. Diaz always makes my service experience pretty seamless which is why I continue to go More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz
September 23, 2019

I had an excellent experience with Gary Barber i bought a 1 I've bought trucks from them for 40 some years when I go there for parts always know what's going on and they get the parts as quick as possible.they' More

by David shoemaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Aschenbach, Gary Barber, Bob Benson
Sep 24, 2019 -

King Buick GMC Mitsubishi responded

Hi David! Thank you for sharing your story! It's wonderful to hear you continue to have such a pleasant experience with our dealership, from sales to service. We truly value your repeat business, and hope to continue to provide the same level of service to you for years to come! Regards, King Buick GMC Team

September 10, 2019

Great experience, great staff They had the right inventory at the right prices. The staff was knowledgeable and the general sales manager Steve was great to work with. Straightforw More

by NickyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Farrapolo, Steve Francisco
Sep 11, 2019 -

King Buick GMC Mitsubishi responded

Thank you for taking the time to write a review for us! It's wonderful to hear you truly enjoyed working with Dan and Steve during your experience. We truly appreciate your business, and want to welcome you to the King Buick GMC Family! Regards, King Buick GMC Team

September 08, 2019

Had a broken key fob. The techs were very helpful and did a great job. The service director also was on the phone with our service contact people and got our out of pocket More

by Waggs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla
Sep 08, 2019 -

King Buick GMC Mitsubishi responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, King Buick GMC Team

September 01, 2019

Great Very nice and personable sales and finance professionals. I went to the dealership after a very nice phone call and discussion with Bob Benson. If he More

by Robert Fleck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Bob Benson
Sep 08, 2019 -

King Buick GMC Mitsubishi responded

Robert, thanks so much for taking the time to share your feedback with us! Bob is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Regards, King Buick GMC Team

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