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King City Chrysler Center - Service Center

Mt Vernon, IL

4.7
174 Reviews
Call Service Center (618) 242-6600

174 Reviews of King City Chrysler Center - Service Center

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January 09, 2024

They was able to fix our problem and get it back to us the same day. More

by kendallannette99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

Helpful
December 26, 2023

The service department is always extremely helpful! They make the process of using them seamless and communicate great with the customer! More

by JBPALMER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt from the service department
Report | Print
Dec 26, 2023 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

Helpful
December 25, 2023

Past and present experience with the service dept. They have always been great in service and letting you of any problems. As well as resolving any issues in a timely manner. More

by jamez274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

Helpful
December 18, 2023

Awesome service as always, prompt and quick, never have had a complaint.. would recommend again. More

by CARLAMHEL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, Carla, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

Helpful
December 12, 2023

Really good service people! ! Both friendly and courteous. I can count on them to be fair and to do a great job. More

by LINCOLNFAMILY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

Helpful
December 06, 2023

Very professional staff. Easy to work with. I would recommend to anyone. We will return in the future. More

by davidg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Schmidt
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Dec 06, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

Helpful
November 30, 2023

King City Chrysler is customer oriented. They checked on all my concerns in a timely and efficient manner. More

by clw7897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

Helpful
November 25, 2023

Had a great experience buying tires and having them installed at King City. Would definitely recommend them and I will be back for future business. More

by CHERIEHARRIS921
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

King City Chrysler Center responded

Cherie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

Helpful
November 16, 2023

I was very happy to be able to get an appointment the same day I called to get a new battery and have the antifreeze and tire pressure checked before winter. This is the only service center that has w More

by JOHNANDDONNALANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

Helpful
November 07, 2023

Kip, Trent, Teri and others went above and beyond to get the jeep we wanted. More

by brendasuehapeman
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri Weatherford
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Nov 08, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

Helpful
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