King Kia Of Laurel

Both Tae and Pierce provided a great car buying and customer service experience. Both gentlemen are knowledgeable of the vehicle was I was interested in buying, very friendly, and respectful. I enjoye customer service experience. Both gentlemen are knowledgeable of the vehicle was I was interested in buying, very friendly, and respectful. I enjoyed my experience at Laurel Kia. More

I would recommend buying a car from this dealership and specifically Pierce, to anyone! This was an awesome experience (how many times have you EVER heard purchasing a car described this way?). Pierce specifically Pierce, to anyone! This was an awesome experience (how many times have you EVER heard purchasing a car described this way?). Pierce was extremely knowledgeable about the vehicle and all its features. He was pleasant and professional and provided just the right amount of information to me. This was truly about me, not focused on "buying a car". When I came in to pick up my new vehicle, Pierce ensured that my car was polished to perfection -- I don't think there was a fleck of dust on the vehicle! He took the time to sit in my new Sorento with me and explain all the settings, all the controls and even synched my iphone with the Bluetooth on the vehicle! Laurel Kia really cares about its customers and that shows with the follow up emails I have been receiving. Pierce took the time to send me an email a few days after my purchase to ensure that I was comfortable with all the vehicle features - he offered to assist me with any other questions I might have. Again, I would highly recommend this above excellent Salesperson, Pierce as well as Laurel Kia to all my friends and family! More

Tae Yeon was a great sales consultant, I will defiantly recommend Laurel Kia to all my friends and family who are looking for a new car or trad. Everyone that we came into contact with at the dealership we recommend Laurel Kia to all my friends and family who are looking for a new car or trad. Everyone that we came into contact with at the dealership were friendly and very helpful. Tae Yeon made my experience of getting a new car a great one and helped me with all my questions. He is AWESOME!!!!! More

Pierce went above and beyond to answer all our questions so my wife and I could make the right decision as well as came in on a sunday so we could purchase the vehicle we wanted. Service and knowledge of t so my wife and I could make the right decision as well as came in on a sunday so we could purchase the vehicle we wanted. Service and knowledge of the vehicle outstanding. I would definitely recommend this dealership Pierce did a great job and I have to thank Steve for coming in to handle the finance paperwork... Thanks again More

Pierce was very accommodating and accessible and knew the cars well. He's good at selling the strong points of the vehicles. He saw an issue with the lease paperwork that I missed (12K vs. 15K), and followed cars well. He's good at selling the strong points of the vehicles. He saw an issue with the lease paperwork that I missed (12K vs. 15K), and followed up with me to correct it. He noticed some tiny spots on the hood of the car and arranged for the car to be detailed. This type of professionalism is a positive thing for the dealership. The Service Dept followed up with a couple of phone calls to start a relationship with us, also a strength of this dealership. Didn't feel the same interest at Toyota or Lexus. More

Andrew Ortiz was a fabulous sales person, he found the exact car I wanted and after my purchase, I enjoyed the fact that he spent time showing me all KIA Sorento features and how to use them. I would al exact car I wanted and after my purchase, I enjoyed the fact that he spent time showing me all KIA Sorento features and how to use them. I would also like to recognize Mo, who handled all of the final paper work, had all paperwork ready to sign when I arrived, this is truly a blessing. I would highly recommend Andrew and Mo to those seeking a great car buying experience. Vicki from Maryland More

Andrew Ortiz was extremely helpful, knowledgable, and patient. This was my first new car in 10 years and the first time I'd purchased a car by myself. I had discussed the purchase before I came in and he patient. This was my first new car in 10 years and the first time I'd purchased a car by myself. I had discussed the purchase before I came in and he had everything ready to go. He even answered emails during the day (some of which were probably pretty basic). He was very polite and answered all of my questions. Although it was 5 pm on a Thursday evening (Halloween), I never felt rushed or that he would rather be anywhere else. He walked through all of the car's features (some more than once) and even demonstrated how to make a call with the Bluetooth to his phone, which he said to feel free to call if I had any questions. Overall, my experience with Laurel Kia could not have been any better. I would recommend the dealership to any of my friends and family without hesitation and would ask them to deal with Andrew. Thanks so much! Sarah Mooney More

My rating for this shopping and buying experience has really been a pleasant experience. Mr. Ortiz has been there every step of the way in my buying experience. I feel comfortable coming back anytime and really been a pleasant experience. Mr. Ortiz has been there every step of the way in my buying experience. I feel comfortable coming back anytime and I am recommending this dealership! Everyone there is very professional. I love my Kia! More

My experience with Laurel Kia (specifically Andrew Ortiz) was exceptional. I initially visited Kia a few months back out of curiosity for a new car. Andrew not only greeted me right away, but he helped me wi was exceptional. I initially visited Kia a few months back out of curiosity for a new car. Andrew not only greeted me right away, but he helped me with all of my questions, showed me all the perks, and took time to address my concerns for a new car. What I like most of all is he did not pressure me to purchase right away and told me to do what was best for me, since I was just "shopping". I had never experienced this hospitality from a dealer before, so although I looked at other cars, I ultimately decided to go back to Kia since their service was so good. To my surprise, when I returned many weeks later, Andrew was just as helpful and curtious as the first time and helped me get the best Kia Soul they had (even had it sent in from another dealer just for me) and he walked me through EVERY step of the set-up process. I had to bring my Soul back in for a remote starter a few weeks later and he took care of everything perfectly and even stayed on the phone with Sirius XM until 8pm in the rain to fix a radio issue. I could go on and on, but hands down my expereince was phenomenal and I consider Andrew a friend now rather than my sales assistant. Visit Laurel KIA and ask for Andrew!!! More

I came to Laurel Kia to upgrade an older Kia. Not accustomed to car purchases, my Sales Professional Jamal Allen was able to answer all my questions and assist me every step of the way. He brought t accustomed to car purchases, my Sales Professional Jamal Allen was able to answer all my questions and assist me every step of the way. He brought to my attention all the current incentives KIA was offering and worked out a great deal where I ended up with a cool car at a great price and very low interest rate. His customer service and expertise on KIA cars was outstanding. Although a Sales Professional, Jamal's demeanor and easygoingness made him feel more like a friend. More