King Kia Of Laurel

On line ad said $300.00 to come in drive a vechile and purchase that vehicle. I did this and then they said I misunderstood they meant only $300.00 if no other offers. No where on the on line certificate purchase that vehicle. I did this and then they said I misunderstood they meant only $300.00 if no other offers. No where on the on line certificate was this stated. It was only stated AFTER I signed n the dotted line where they laughed and said too bad now you already signed and there is nothing you can do about it. I will never as long as I live very by another Kia. This was the 5th one bought and was the only one that owned one for years. If anyone WAS loyal it was me. Now that Laurel Kia screwed me over and laughed about it NEVER AGAIN.! I am done with Kia went from customer for life to never buy again for life. PEOPLE DO NOT BUY A VEHICLE FROM LAURAL KIA OR YOU WILL BE REAL SORRY. More

The best car buying experience I have had. No pressure, nice & friendly people. Fair price. Good financing and easy to understand paperwork. Jeanne and Steve went out of their way to help my husband and m nice & friendly people. Fair price. Good financing and easy to understand paperwork. Jeanne and Steve went out of their way to help my husband and me feel comfortable. We were so pleased, we ended up buying two new Kia's instead of one. A new Sportage and Sorento. Traded in our 2004 Sorento so we knew how great Kia cars are. We checked out other Kia dealerships in the area before buying from Laurel Kia. Customer service AND price were way better at Laurel Kia. We highly recommend them to anyone in the market for a new car. More

Jamal went above and beyond to find & deliver my dream car. Walked in w/blank check, walked out w/even better financing at 2% LESS! No pressure, lots of communication, EXCELLENT overall experience! dream car. Walked in w/blank check, walked out w/even better financing at 2% LESS! No pressure, lots of communication, EXCELLENT overall experience! More

I bought a 2011 Kia sorento from this dealership. They have terrible customer service. My truck has a million issues. It's been in the shop more than I have driven it. It's in the shop as we speak becaus have terrible customer service. My truck has a million issues. It's been in the shop more than I have driven it. It's in the shop as we speak because they can't get the engine to start, my car has 14,000 miles!!!! They didn't even want to give me a loaner and it's going on two weeks that it's been in the shop! Upon buying the truck, I was having issues. There was a $1000 rebate, Which I got! However they needed more information after I signed the papers and wanted me to come in over 6 times to get it for them. After I gave up, the manager, Alex, threatened to SUE ME! Worst buying experience EVER! ALEX IS A JERK! I have bought two vehicles since then and they forfeited my buisness! More

I had the best experience in purchasing a car with Laurel Kia in Maryland.. Good prices and the staff was amazing. They went above and beyond the point of customer service to help me & my husband. I hi Kia in Maryland.. Good prices and the staff was amazing. They went above and beyond the point of customer service to help me & my husband. I highly recommend everyone to do business here. I was fortunate to have been helped by these three men- Jerry, Steve, & Alex. Jerry was my sales rep. It was a great feeling working with him. He was very informative and explained everything in detail. Step by step. I loved Jerry. He helped me from the beginning. I knew my credit with not good & was embarrassed to even have my credit checked. That’s where Alex came along. He told me I had nothing to loose. He never belittled me at all. He said “WE CAN HELP” and sure enough they did. He checked with banks to see who could help me & found a bank to finance my needs. Thank God. I was able to purchase a beautiful 2007 White Jetta. I love my car… love it …love it…love it Finally there was Steve. He stayed with Jerry late trying to finalize all my paper work so I could drive my car home that same night. Steve also explained everything in great detail & had such patience with me. Would I recommend this dealership?? Of course My name is Denise Yvette Perez & I love my new car. Thanks to these 3 guys that made my wish come true. More

my saleman was the only good thing. i was told one thing and they did something diffrent. they get you in the door with all the good talk then change on you. i didnt like the fact that the manger threw the and they did something diffrent. they get you in the door with all the good talk then change on you. i didnt like the fact that the manger threw the sales guy under the bus. then i was told i would get all weather mats in my deal just for them to change up after the papers were signed.the i pick up my car and it was dirty inside and out. then i was told there detail guy went home at 3. but i was there all day we even went to eat for 2hours and come back. then there was a mark on the car and i was told it would fixed. ok we are going on 2 weeks now and nothing. poor dealership. but whats really sad we were thinking about buy a soul. but we are now rethinking that. More

I saw a car on Cars.com, called the dealer, and am driving it now. Everything was as discussed on the phone and Zee and Alex were great(very professional even picked me up at work). I would recommend driving it now. Everything was as discussed on the phone and Zee and Alex were great(very professional even picked me up at work). I would recommend my Sedona to anybody especially if they buy it at Laurel Kia. And no one knows or persuaded me to write this. More