King Kia Of Laurel

A drive pulley on my 2003 Sorento broke on Friday, 4/13/12, in the afternoon. I was near the dealership and drove in to see if they could help. Both Matt and Ed took the time to review the situation 4/13/12, in the afternoon. I was near the dealership and drove in to see if they could help. Both Matt and Ed took the time to review the situation and advised me about the repair. I also received a loaner car to use over the weekend, since my car would not be ready until Monday. I have since picked up my car and would like to thank and commend both Matt and Ed for their immediate and friendly attention, as well as for providing a great solution to my vehicle's problem! More

I was very pleased with my experience at this KIA Dealership. I was in the market for an SUV and wanted to purchase something in the local area. I was totally comfortable with the staff; especially Dealership. I was in the market for an SUV and wanted to purchase something in the local area. I was totally comfortable with the staff; especially Sales Representative Nate Mueller. He made my experience a very pleasurable one, whic is not the norm when purchasing a vehicle. Mr. Mueller was attentive and didn't try to sell me something I couldn't afford. I and my family appreciate his salemanship and forthright demeanor. More

Jamal was the most friendly, professional, kind and compassionate sales person I have EVER worked with. He kept me informed in every step of my purchase and this was wonderful for me as I was very nerv compassionate sales person I have EVER worked with. He kept me informed in every step of my purchase and this was wonderful for me as I was very nervous. Jamal is also very efficient as he was able to text my VIN# to me which enabled me to establish my auto policy and leave with my new Kia Soul. Thank you, Jamal and Laurel Kia for making this a a virtually stress fee experience. More

Our salesman Nate was very friendly, polite and did a very good job helping us look at vehicles on lot. When we picked out the vehicle that we wanted he went over everything we needed to apply for loan a very good job helping us look at vehicles on lot. When we picked out the vehicle that we wanted he went over everything we needed to apply for loan and he worked very hard with financial manager to get a loan approved that would work for us finacialy.We are very happy with our purchase and would recomend Nate and dealership. More

Great dealership. Everyone is so helpful. This was by far my best experience with a dealership, they give you exactly what you want you never feel cheated. All around I recommend this dealership to anyone wh my best experience with a dealership, they give you exactly what you want you never feel cheated. All around I recommend this dealership to anyone who is tired of the run around and wants to have a great experience. More

I was super impressed with my sales experience with Jamal Allen! I had done a lot of research online before visiting the dealership, and was very pleasantly surprised that the very first price he quoted m Allen! I had done a lot of research online before visiting the dealership, and was very pleasantly surprised that the very first price he quoted me beat my online research. In addition, he offered more for my trade-in than the CarMax down the street. Jamal is extremely professional and low key. He knows the product, listened carefully to my concerns, and came through without any drama. I had come to Laurel Kia only planning to look, but because of the way Jamal treated me, I was comfortable making a purchase decision that day. Lisa Davila-Steele, the business manager, was also extremely pleasant to deal with. It turns out that Laurel Kia is not part of one of the automotive chains that dominate the DC area. They are just a small mom and pop type of business that is getting increasingly harder to find. I would definitely recommend doing business with them. More

GREAT CUSTOMER SERVICE, FRIENDLY ATMOSPHERE, QUICK AND KNOWLEDGEABLE ASSISTANCE FROM BOTH NATE AND STEVE. THEY BOTH TRIED VERY HARD TO HELP GET ME INTO A VEHICLE WITHIN MY PRICE RANGE AND EVEN THOUGH I H KNOWLEDGEABLE ASSISTANCE FROM BOTH NATE AND STEVE. THEY BOTH TRIED VERY HARD TO HELP GET ME INTO A VEHICLE WITHIN MY PRICE RANGE AND EVEN THOUGH I HAVEN'T PURCHASED ONE YET, I WILL BE BACK TO WORK WITH THEM IN THE NEAR FUTURE. MY BROTHER PURCHASED A KIA SPORTAGE AFTER MUCH RESEARCH ON SAFETY AND RELIABILTIY AND SUGGESTED I LOOK INTO ONE AS WELL. I LIKE THE LOOK, FEEL, SAFETY FEATURES, AND WARRANTY OF THE KIA AND WAS IMPRESSED WITH THE EFFORTS BOTH NATE AND STEVE MADE TO TRY TO ACCOMMODATE ME. More

I moved to MD six years ago and being unfamiliar at the time with good, reliable places to have my vehicle routinely serviced I took it to Jiffy Lube for an oil change and "discovered" I had a radiator lea time with good, reliable places to have my vehicle routinely serviced I took it to Jiffy Lube for an oil change and "discovered" I had a radiator leak. I had been going to the same Jiffy Lube in VA for years and had had similar maintenance work done there I was completely satisfied with so like an idiot I assumed I was going to be fine using Jiffy Lube in my new neighborhood in MD. Wrong. After having the work done, I later found out when going to Laurel KIA for the first time that the radiator work had been really done poorly. (I had needed a new muffler and after shopping around found my best deal at Laurel KIA) Without my asking about it, the KIA certified mechanic came out and showed me exactly where Jiffy Lube had botched the job - there were mount screws missing and loose, etc. He had fixed the screw problem but said the model of radiator was the wrong fit for my vehicle. I eventually ended up spending several days at several different Jiffy Lube locations as far away as Annapolis finally getting that problem resolved. At that point I started taking my KIA back to Laurel KIA whenever I needed any maintenance work done. Every time I have needed any work dont the Service Department has always been friendly, helpful, and accomodating. What I like most is that the same counter folks and certified mechanics I met six years ago are still there. Tells you something about their work as well as it mist be a good place to work if people stay. I had my 2002 KIA Sportage serviced until it was time to trade it in for a new one and the Laurel KIA Sales Department was very accomodating - giving me discounts for being a KIA owner and for bringing my 2002 KIA to Laurel KIA for service. Couldnt be happier with the work and customer service Laurel KIA has provided over the past six years. I have recommended them to friends which is something I only do if I'm really impressed with the quality of work and service of anyone who I'm paying to have work done. More

I have been going to this dealership for years I have always been a satified customer. Pete from the parts department was over the top helpful. Matt, who works at the front desk in the service departmen always been a satified customer. Pete from the parts department was over the top helpful. Matt, who works at the front desk in the service department was very help going above and beyound. The service department at Laurel Kia is the reason I am now a 3 kia car family. More

Jamal was very pleasant and knowlegeable. He gave the best deal possible. Went above and beyond on demontration of the vehicles features. Quick response on calls and questions. Overall our visit was a g best deal possible. Went above and beyond on demontration of the vehicles features. Quick response on calls and questions. Overall our visit was a great experience, and we will tell others about our visit at Laurel Kia. More