
King Windward Nissan
Kaneohe, HI
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1,546 Reviews of King Windward Nissan
Fantastic Steve Gibu is a very likable person who made us feel comfortable and we knew that we came to the right place to buy a car. Steve Gibu is a very likable person who made us feel comfortable and we knew that we came to the right place to buy a car. More
Service on 9/5/18 King Windward Nissan is always such a helpful service center. Although, I came in to have my oil/filter changed and address the rusting screws on the King Windward Nissan is always such a helpful service center. Although, I came in to have my oil/filter changed and address the rusting screws on the racks on my roof of my 2016 Rogue. This was the same problem that I had with this car when I first bought it in 2016. When I bought it in 2016, it wasn’t even a few months until I noticed the rack screws were rusted. I bought it in, but the dealership said they needed to re-order brand new racks just to replace the rusted screws. That took a long wait because the dealership notified me the racks were coming in separately. The racks were eventually replaced and screws were fresh. Now it’s 2018 and the screws are rusted again. I researched online and this seems to be a common issue with other 2016 Rogues. Because the screws are not stainless steel, the quality of the material causes them to rust more frequently. Unfortunately, at my service on 9/5/18, the sales associate told me the warranty is no longer valid and that Nissan wouldn’t cover the cost to replace the screws. She suggested I look into other home stores to see if they have screws that match the ones on my rack. Oh well! I would suggest that it be noted to management that this seems to be a common issue for Rogues, perhaps elevating the quality of the screws may be better. More
Personal and Caring Highly recommended! Our search for a new vehicle ended with a one-stop shop. Very comfortable, no pressure and personal service. They cared about our Highly recommended! Our search for a new vehicle ended with a one-stop shop. Very comfortable, no pressure and personal service. They cared about our needs more than "making a sale." We were treated royally like a King More
Extremely satisfying Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone to help me and Jessica were the one that came. She was so awesome and very helpful and she did an excellent job. Lauren called me that I was approved, Mark got all the paper works done and signed, Jessica got the insurance covered and keys to our hands, DONE. What a great team they were. This great team that I worked with were awesome and done an excellent job. I'm bringing my son for his new truck. More
Excellent Service My experience buying a used car from this dealership was excellent. Sunshine was warm and super easy to work with. We are repeat customers of hers. My experience buying a used car from this dealership was excellent. Sunshine was warm and super easy to work with. We are repeat customers of hers. More
Looking for a suv. Found the SUV I wanted with plenty of perks. Christian made it possible. Thanks. Still have a few problems but will be taken care of soon. I hope... Found the SUV I wanted with plenty of perks. Christian made it possible. Thanks. Still have a few problems but will be taken care of soon. I hope... More
King Windward Nissan Awesome! I have been a loyal Nissan customer for more than a decade through my original Frontier, Quest van, Titan, Frontier and now another Frontier not to me I have been a loyal Nissan customer for more than a decade through my original Frontier, Quest van, Titan, Frontier and now another Frontier not to mention my daughters Altima. Everyone has been awesome and I am grateful for the wonderful service! More
Awesome Tiffany was a big help in telling you what services is due for your vehicle and if you can’t afford it, Tiffany will look over your services and let y Tiffany was a big help in telling you what services is due for your vehicle and if you can’t afford it, Tiffany will look over your services and let you know what you really need. I felt the difference in my truck when I drove it out of the lot. More
Awesome! It is the people at King Windward Nissan that made it a great experience. Cherelle set up my service appointment. She was professional and attentive t It is the people at King Windward Nissan that made it a great experience. Cherelle set up my service appointment. She was professional and attentive to my concerns and issues regarding my vehicle. I worked with service advisor, Doug Bayot. He greeted me upon arrival. He is friendly and easy to talk to. He reviewed the work order to make sure I understood the work to be performed on my vehicle. Later, I received a courtesy call from Doug letting me know additional time was needed to complete the service. I'm satisfied with the work done by the service mechanic. I have peace of mind knowing my vehicle is safe to drive. Thank you King Windward Nissan! More
Air Bag Recall This time I was greeted upon arrival, the agent was friendly and efficient and my car was finished quickly. Was very pleased with the service and the This time I was greeted upon arrival, the agent was friendly and efficient and my car was finished quickly. Was very pleased with the service and the friendliness of the agent working with me. More