King Windward Nissan

Excellent customer service Excellent and friendly customer service. My service rep kept me informed, was very knowledgeable and friendly. She constantly kept me updated and pr Excellent and friendly customer service. My service rep kept me informed, was very knowledgeable and friendly. She constantly kept me updated and provided periodic updates throughout the process. I always knew what was going on and what to expect. More

Great work John in the service center was awesome. Awesome. I always get great service at King Windward. The customer service is exceptional. I hope they stic John in the service center was awesome. Awesome. I always get great service at King Windward. The customer service is exceptional. I hope they stick around for a long time More

fast and convenient Everything about KWN is weloming, people, the enviorment and the waiting room is on point therea always someone to help you with something that you ne Everything about KWN is weloming, people, the enviorment and the waiting room is on point therea always someone to help you with something that you need and it helps with the welcoming smiles when we are about to ask for help. they truly are life time friends More

Great sales team! We’ve purchased a car from King Windward Nissian in the past but hands down this was our most positive experience. Sunshine, our sales professional, We’ve purchased a car from King Windward Nissian in the past but hands down this was our most positive experience. Sunshine, our sales professional, was personable and extremely thoroug. Even though she knew we had previously owned a Rouge she took the time to explain all the car’s features and even taught me some new tricks. I would highly recommend her to anyone. More

Service staff is excellent Tiffany was excellent in all areas that King Windward wants it customer to be serviced in. She was personable and provided all the information I wante Tiffany was excellent in all areas that King Windward wants it customer to be serviced in. She was personable and provided all the information I wanted and needed. More

Will not be using or recommending KWN ever again 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said if it quit working within 90 days I could bring it back and get it fixed for free. Of course it quit working after the 90 days so we've been without air in our car for over a year and, if we DID try to run it, the entire dash would shake and make a horrible noise even on "1." Finally, I couldn't take it anymore so I took it to a place to have it looked at. They found the fan drum packed full of napkins. They said they have no idea how it could have happened on its own. There were even napkins in the line they were unable to retrieve. Replacing it was going to be $500 so I opted to have them clean out as much as they could. It still makes a noise but not near as bad and at least it blows cold air! Can't believe KWN lied to me and didn't check the A.C. noise! If they had, they would have found the problem right away. 2) It also took them EIGHT MONTHS to replace my recalled driver airbag and they refused to give me a rental. Just got it replaced after 8 months of driving around without one. Crazy! Won't be using or recommending King Windward Nissan ever again! More

Excellent ! I like the on-time, fast service provided by your service department. It is always a pleasure to work with John Ibon who gives me precise explanation I like the on-time, fast service provided by your service department. It is always a pleasure to work with John Ibon who gives me precise explanations and updates while I am waiting. Thank you. More

great service they are relax which I like and they get it done! they are very good at explain thing and never try to sell you things you don't need! they are relax which I like and they get it done! they are very good at explain thing and never try to sell you things you don't need! More

Excellent service! I got an appointment for the time and day I wanted. As soon as I arrived at the service center I was greeted and service began immediately. The serv I got an appointment for the time and day I wanted. As soon as I arrived at the service center I was greeted and service began immediately. The service advisor was pleasant and efficient and my car was finished in less time than I expected. The only reason I gave my visit 4 stars instead of 5 was that one reason for the visit was to change the faulty airbag on the driver's side, and the right size airbag wasn't available, making another visit necessary. More