Kings Ford Inc

Excellent, efficient, knowledgable experience I purchased a 2014 dodge Durango in January. Toby was knowledgable in regards to the vehicle and extremely personable. I didn't feel pressured to buy I purchased a 2014 dodge Durango in January. Toby was knowledgable in regards to the vehicle and extremely personable. I didn't feel pressured to buy or rushed. The finance manager was outstanding and went above and beyond to answer and explain all of my questions. I will certainly recommend this dealership to friends and family and without a doubt I'll be back when it's time for my next purchase. Worth the drive from Dayton for the quality service I received. Thank you Kings Ford!! More

Salesman was extremely knowledgeable & very helpful-----would highly recommend him to others----he went to great lengths to find the exact car with the equip was extremely knowledgeable & very helpful-----would highly recommend him to others----he went to great lengths to find the exact car with the equipment that I wanted More

Great experience from beginning to end Johnathon Charles and all of the staff at Kings Ford were extremely helpful and polite. Never once did I feel rushed to buy the car I was looking at a Johnathon Charles and all of the staff at Kings Ford were extremely helpful and polite. Never once did I feel rushed to buy the car I was looking at and Johnathon did everything he could to make sure I got the best price possible when buying my used Ford Focus. All around great experience and I would recommend Kings Ford to everyone I know. More

First Time Buying Experience I went to the Kings Auto Mall back in early February with an intention to lease a new car. I went to a few dealerships, but none of them compared to I went to the Kings Auto Mall back in early February with an intention to lease a new car. I went to a few dealerships, but none of them compared to Ford. Bob and his team practiced professionalism and made me feel extremely comfortable with my purchase. Bob worked with his supervisor, who was also extremely helpful, to get the cost of the car down to my budget. With this being my first time on my own leasing/buying a car, I did not feel taken advantage of what-so-ever. I loved the way I was handled and loved the car that Bob showed me. The team went above and beyond to get me in and out of the dealership with my new car. I could not be happier! Keep up the great work! I will definitely recommend this Ford to others. More

Like Family Great buying experience Found a vehicle i loved with all the packages .. Got an excellent deal on it . Worked with a sales guy who had been doing this type of work for over 2 Found a vehicle i loved with all the packages .. Got an excellent deal on it . Worked with a sales guy who had been doing this type of work for over 20 years, showed me all the extra add on's like warranties ill never use roadside assistance and so on . After i told him i did not want the warranties cause they are a waste most the time he did not hesitate to take them off.I do not have great credit so i do not no how they got me a great deal i told them i could only do this much a month and they made it happen. Great customer service and a very friendly atmosphere. Had something go wrong to the vehicle 2 weeks later and i knew i did not pay for the warranty so i knew i was screwed. But i thought maybe i will call them since they were so friendly in the first place maybe they could help me out .. long story short they had 2000 dollars of work done to the car i was very thankful. They did not have to do that since i did not pay for the warranty .. So i am thankful and would recommend to everyone.. More

Used Car Purchase Bought a used Ford Edge. We traveled from Columbus because they had the specific model we wanted. Nick the sales guy was nice and helpful. The dealer Bought a used Ford Edge. We traveled from Columbus because they had the specific model we wanted. Nick the sales guy was nice and helpful. The dealer helped with questions after the purchase. More

Would Not Recommed Kings Ford Worst customer service I have ever experienced. The woman who signs the papers is rude and pushy. They salesmen are rude and abrupt. I went in for my Worst customer service I have ever experienced. The woman who signs the papers is rude and pushy. They salesmen are rude and abrupt. I went in for my first oil change and was approached my a salesman who asked for my number "to take me out". Completely unprofessional! Every time I call the service center they are rude. They do not pay for a rental car when the car is being worked on (even though it is not the customers fault). They don't even offer loaner cars. I finally got a service appointment and they called,me the night before and tried to cancel the appointment because they became "overbooked" even though my appointment had been scheduled for over a week. I am so disappointed with this company and will never recommend them to anyone. More

Just a heads up to anyone looking to buy a used car here. Be prepared for some fast paperwork signing and getting sucked in to $500 extras like theft recovery option. I was sold this option on a used car wit Be prepared for some fast paperwork signing and getting sucked in to $500 extras like theft recovery option. I was sold this option on a used car without being told about it. When I called about it I was told "everybod usually gets like" like it is a no brainer. After several phone calls and transfers from person to person I was told that my loan account would be credited but it takes 3 months. Well it's been 4 months an no credit to my account yet. I'm sure there is some time limitation for me to get my money back thus the phoney 3 month wait time to get paid back my $500. I will never do business with them again and I am also filing a complaint with BBB. More

Working with Meghan Burke was a pleasure. She is so friendly and knowledgeable and made browsing around a very nice experience! I would recommend her to anyone looking for a car. friendly and knowledgeable and made browsing around a very nice experience! I would recommend her to anyone looking for a car. More

When we came into the dealership we told them exactly what we were looking for and what we needed for a trade in value for my current car. Jessie was very helpful and friendly and answered any questions what we were looking for and what we needed for a trade in value for my current car. Jessie was very helpful and friendly and answered any questions we had. He was also able to get us a good interest rate on our loan and a good trade in value for my car. Also they were all there very late at night because of us and never once did I hear them complain. Definitely worth the drive up there. More