Kings Ford Inc

This dealer has a 2/5 rating and that is too high. I scheduled an appointment for 7:45 am on 3 April 2025 many weeks in advance for RECALLS. When dropping car off I stated, "please fix all recalls". I scheduled an appointment for 7:45 am on 3 April 2025 many weeks in advance for RECALLS. When dropping car off I stated, "please fix all recalls". There was a diagnostic error on my dash, and I asked them to look into it, they focused only on the $2000 diagnostic repair (which my regular mechanic can do), but did not do the recall repairs on the axle. On Thursday afternoon, they called me about the diagnostics. For a 7:45 am appointment this call was many hours late. I approved a $2000 repair for the diagnostics, but no mention of any recalls took place. I never received a call on Friday to state my car was ready. On Saturday I CALLED the dealer, but no person could tell me where my car was or point me to a leader which could address these questions. I drive Lyft and Uber, and this was 3 days that Kings Ford had my car while I was losing income. I went to dealer and picked up car on Sunday- my fourth day without income. On Monday, their services manager threatened legal action against me for taking car off lot without his authorization. They do not care about people, only profits. They do not exhibit OneFord values or behave with any level of integrity, ethics, or customer service. Avoid this dealer and all others at Kings. I have not met a single person at Kings Ford which I would do business with again. Kings also shared my personally identifiable information without my consent to salespeople. In addition, I emailed a services manager and have received no response. More

Excellent service, all staff are very helpful, very professionals and I had a relax and clear process. They helped to find what I need and want.🤣 Very Happy with my super fancy vehicle and thankful wi professionals and I had a relax and clear process. They helped to find what I need and want.🤣 Very Happy with my super fancy vehicle and thankful with the opportunity and nice deal.🙌 More

Wide selection of vehicles, associates are willing to go the extra mile for the customer to ensure they have access to the vehicle they want. the extra mile for the customer to ensure they have access to the vehicle they want. More

Very easy to deal with. He made me feel like I got a deal. I have saved his contact information. He made me feel like I got a deal. I have saved his contact information. More

Dealership was very clean, well stocked with different models and plenty of sales/service people available to help each time I went in. models and plenty of sales/service people available to help each time I went in. More

Nothing short of a professional, and pleasurable purchasing experience from Steve Pieper, and the team at Kings Ford! Excellent service 👏 purchasing experience from Steve Pieper, and the team at Kings Ford! Excellent service 👏 More

Had a great experience buying a new pickup today, I knew what I was looking for so and my sales guy Steve Pieper was a great help answering the handful of questions I had then working with me and the financ what I was looking for so and my sales guy Steve Pieper was a great help answering the handful of questions I had then working with me and the finance guy on the numbers and rates. An easy experience and friendly team who made me heard and understood. Thanks! More

Lou Buehner was extremely helpful throughout the entire process and was able to work out a deal that worked for me, even though my parameters were picky! process and was able to work out a deal that worked for me, even though my parameters were picky! More

Lou was easy to work with. Process was relatively smooth. Would recommend him to friends. Process was relatively smooth. Would recommend him to friends. More

Lou made buying a car extremely easy and easy to talk to. No pressure at all. No pressure at all. More