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Kings Ford Inc

Cincinnati, OH

4.8
1,449 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,449 reviews

September 27, 2020

It's close to home, and everyone was really friendly. I would definitely tell my friends about Ford. I look forward seeing them in the future. More

by cerai4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Schehr
Sep 29, 2020 -

Kings Ford Inc responded

Thank you kindly for the five-star feedback! Your recommendation means the most to us.

September 27, 2020

Great experience at Kings Ford. Started the process online and finished up at the dealer. A few hours later, the paperwork was complete and I was on my way. Awesome! More

by neallr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Mumfrey
Sep 29, 2020 -

Kings Ford Inc responded

We are happy to know that your overall experience was top-notch! Congrats on your purchase. If you ever need anything, be sure to let us know. Take care!

September 27, 2020

Friendly staff. Anthony was very nice to work with on my lease. Johnny was very helpful in Service who did a test drive with me. More

by Phy.lease.2015
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny in Service Department Five Stars!, Anthony Alexander
Sep 29, 2020 -

Kings Ford Inc responded

We are elated to know that Anthony and Johnny were such a pleasure to work with! Your five-stars and recommendation mean the most to us. Thank you!

September 25, 2020

Rubens was very helpful in finding the type of Escape that best met our wants and needs. He also gave a fair price for our trade in. More

by Gomien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
Sep 29, 2020 -

Kings Ford Inc responded

We are happy to know that Rubens was such a pleasure to work with! Your five-stars and recommendation mean the most to us. Thank you!

September 21, 2020

I was super nervous about trying to get a new car with my credit history and whether I could get approved for anything but Ryan Staten and Alec Roshek really came through and got the job done! I am sooo grat More

by jlyn1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Staten
Sep 22, 2020 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us! We are elated to know that your overall car buying experience was top-notch. We are thrilled to have you as a part of the Kings Ford family!

September 20, 2020

Ryan Staten did an excellent job and is a top notch Ford Sales Consultant. He helped me with the purchase of a used vehicle at Kings Ford. Doing business with him was a pleasure and great! Thank you, More

by Kjbloemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Staten
Sep 21, 2020 -

Kings Ford Inc responded

We are elated to know that Ryan was such a pleasure to work with during your overall car buying experience! Your feedback and five-stars mean the most to us. Thank you!

September 19, 2020

I had a great experience at Kings Ford purchasing my first brand new car (Mustang)... David Giese was very nice and made sure I was satisfied before I left the store... I highly recommend this location More

by Terrihiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Giese, Randy Baxter
Sep 21, 2020 -

Kings Ford Inc responded

We are elated to know that your overall car buying experience was top-notch! Congrats on your purchase! If you ever need anything, be sure to let us know. We are thrilled to have you as a part of the Kings Ford family!

September 17, 2020

They worked hard get us financing when others wouldn't do the work but then they stole our trade in and wouldn't sell us a car unless we sold them our car that Kelly bluebook rates at 2500 trade in value for More

by Perry.1649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Martin
Sep 18, 2020 -

Kings Ford Inc responded

Perry, we are a bit concerned about your feedback. We strive to have excellent customer care at all times to ensure that everyone is treated like family and saddened to know that your needs were not met. Please reach out to Travis Martin - travis.martin@kingsfordinc.com to talk further on this matter. We look forward to hearing from you. Thank you

Sep 18, 2020 -

Perry.1649 responded

If you had actually looked at review u seen Travis martin is the one we worked with that created issue and got told tough luck and our business didnt matter he just sell to next person so we werent valued. I think ill pass on trying same thing and expecting something different

September 15, 2020

We had a great experience at Kings Ford. Staff was friendly and informative. All of my questions were answered in detail. I would recommend this location! More

by Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Kings Ford Inc responded

Thank you, Paige, for the five-star feedback! Your recommendation means the most to us. Thank you!

September 12, 2020

Thanks to our saleperson David Giese for for an exceptional, easy and enjoyable experience in purchasing our new car. He listened to what I wanted and needed in a new car and showed me all my optio More

by ksmith
Recommend Dealer
Yes
Employees Worked With
David Giese
Sep 14, 2020 -

Kings Ford Inc responded

We are elated to know that your overall car buying experience was top-notch! We strive to have excellent customer care to ensure that everyone is treated like family. Thank you for the five-stars and recommendation! If you ever need anything, be sure to let us know. Take care!

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