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Kings Ford Inc

Cincinnati, OH

4.7
1,453 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,453 reviews

August 23, 2020

Bryan Parsell was my salesmen. He has an excellent sense of humor, thoughtful, and was on my side. He was never pushy, went the extra mile to secure the make and model I wanted. I love my Escape Hybrid! An More

by lmjones2552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Parsell
Aug 24, 2020 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us on the overall customer care you received. We strive to treat everyone like family and are elated to know that your needs were met! Your five-star feedback and recommendation mean the most to us. Thank you!

August 17, 2020

Other than having to wait a significant amount of time for my vehicle to be ready my experience at the dealership was positive. I would recommend Erik Brown to anyone looking to purchase a car. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Brown
Aug 17, 2020 -

Kings Ford Inc responded

Julie, we appreciate the feedback. Thank you for the recommendation and high rating!

August 17, 2020

Ryan was great! Very knowledgeable and great customer service! The team there made it a very easy and quick process. Highly recommended Kings Ford for your next vehicle purchase! More

by jenniferfinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Staten-sales department
Aug 18, 2020 -

Kings Ford Inc responded

Jennifer, we are thrilled to know that Ryan was such a pleasure to work with! Thank you for the five-stars and recommendation!

August 17, 2020

Mr. Anthony Alexander was wonderful to work with. From the moment he greeted me to the time I left, I was in good hands. I'm not a big car person but I shared my must-haves and Mr. Anthony guided me right More

by ccom80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alexander
Aug 18, 2020 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us! We are happy to know that the overall customer care you received was top-notch! Your five-stars and recommendation mean the most to us. Thank you!

August 15, 2020

Very friendly and helpful. Mr. Alec Roshek made our experience easy and smooth. I am very happy with our experience. I would recommend them to anyone! More

by kgerding79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Poor customer/sales service & follow up! Very bad experience - would not recommend or go back! Went back to purchase a Nissan Murano after a brief test drive couple weeks prior. Dealt w/Ruben More

by srh763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Loaiza, Randy Baxter, Hayden Johnson
Aug 17, 2020 -

Kings Ford Inc responded

We are a bit concerned about your feedback. We strive to have excellent customer care at all times to ensure that everyone is treated like family and saddened to know that your needs were not met. Please reach out to Travis Martin - travis.martin@kingsfordinc.com to talk further on this matter. We look forward to hearing from you. Thank you

August 15, 2020

Wonderful experience. Salesman, Dan Giese, was .knowledgeable and helpful. Over all, easy to work with I would definitely recommend to anyone looking for a new vehicle. I'm More

by houstongranny7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Giese, Randy Baxter
Aug 17, 2020 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us on your overall experience. We appreciate your five-stars and recommendation. If you ever need anything, be sure to let us know. Take care!

August 15, 2020

Erik was fantastic to work with for our Expedition. There was no pressure and he worked with us for the deal we wanted. Overall great experience. More

by Ford buyer
Recommend Dealer
Yes
Employees Worked With
Erik Brown
Aug 17, 2020 -

Kings Ford Inc responded

We are elated to know that Erik was such a pleasure to work with. Thank you for the five-stars and recommendation!

August 10, 2020

Sales Staff is deceptive I always heard good tings about Kings Ford and used to see the commercials from Bob Ring and the Ford Project 2K store and thought the dealership was More

by Ranger20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kody Lowe
Aug 10, 2020 -

Kings Ford Inc responded

We are a bit concerned about your feedback. We strive to have excellent customer care at all times to ensure that everyone is treated like family and saddened to know that your needs were not met. Please reach out to Travis Martin - travis.martin@kingsfordinc.com to talk further on this matter. We look forward to hearing from you. Thank you.

August 09, 2020

Ben Mumfrey did an outstanding job. He did a very good job at finding the right vehicle. Went above and beyond my expectations. I will definitely recommend Kings Ford. More

by mattwithtaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Mumfrey
Aug 10, 2020 -

Kings Ford Inc responded

We are elated to know that Ben was such a pleasure to work with! We strive to have excellent customer care at all times. We appreciate the five-stars and recommendation!

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