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Kings Ford Inc

Cincinnati, OH

4.8
1,449 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,449 reviews

March 31, 2019

Never again! At first, we felt like we received great deals at Kings Ford. We purchased a 2013 Ford Escape for our daughter no problem. Then, we went the following More

by pverdin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Martin, Randy Baxter, Hayden Johnson
Apr 01, 2019 -

Kings Ford Inc responded

Andrew, We have explained to you numerous times what the real situation is and yet, you keep posting FALSE negative reviews. You were given a copy of the CarFax on your trade in and it clearly stated there was an accident and the airbags deployed. Correct? Also, you called in cussing and threatened to come here and beat up one of my employee's. Your trade in has been in a serious accident (still shows on the CarFax) and has serious mechanical issues along with body damage still on the passenger side of the vehicle. When my service department inspected the vehicle so we could sell if on our lot, they found multiple issues with it. The moon roof does not work ($1,500 repair) and the brakes are bad ($1,000 Repair), Plus the body damage that needs repaired ($2,000 Repair). If you would like to come and purchase the Expedition back from us for the $6,000 you were given for it plus the repairs we already did we, you are more than welcome to. At this point, unfortunately we have to send it to the auction, because we can not afford to spend the necessary money to sell the vehicle retail. Please do not contact Kings Ford again!! We are no longer interested in making an attempt to explain anything to you.

March 29, 2019

Great Service My husband and I went to several of the dealerships at Kings Automall. No one seemed interested in helping us find a car. One dealership, no one ever More

by Kward2865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Tedesco, Randy Baxter
Apr 01, 2019 -

Kings Ford Inc responded

We are elated to hear that Sal and Randy were such a pleasure to work with during your time spent at the dealership! We are thrilled to hear that you had a wonderful car buying experience. If you or your husband ever need anything, let us know. We hope to see you again soon.

March 29, 2019

Good experience Salesperson Erik Brown was very helpful on my purchase of a pre-owned small truck. Answered all my questions, and I got a fair price. Vehicle was cle More

by Ford11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Brown
Apr 01, 2019 -

Kings Ford Inc responded

We are elated to hear that Eric was such a pleasure to work with during your car buying experience! We appreciate that five-stars and recommendation.

March 28, 2019

Friendly, helpful and knowledgeable I a very much appreciated the help Randy did for me in getting a great deal in the purchase of my Fiesta. He was friendly and courteous and was of the More

by scarlett123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Baxter
Mar 29, 2019 -

Kings Ford Inc responded

Scarlett, thank you kindly for taking the time to leave such great feedback with us on your time spent at the dealership with Randy! Congrats on your Fiesta! If you ever need anything, let us know!

March 27, 2019

Quick and easy I walked in was greeted by everyone I was waiting on sal and was offered a beverage when sal arrived he was strait to the point no b.s. very knowledge More

by Bradbaker1234
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal tedesco
Mar 28, 2019 -

Kings Ford Inc responded

Brad, thank you for taking the time to leave such great feedback with us on your time spent at the dealership! We are elated to hear that Sal was a pleasure to work with during your time spent at the dealership! We thank you for the five-stars and recommendation! If you ever need anything, let us know!

March 27, 2019

Bad day that turned out great! Sal Tedesco was a fabulous salesperson. I originally bought a 2017 Silverado with 31000 miles on Saturday 3/16/2019. I drove it home and later went to More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Tedesco and Doug Fuller, Rick Clark, Randy Baxter
Mar 27, 2019 -

Kings Ford Inc responded

Bill, we are elated to hear that you had an excellent experience at the dealership with Doug! Congrats on your purchase! If you ever need anything at all, let us know! We hope to see you again soon!

March 22, 2019

very good I had a very positive experience with Anthony. He was friendly and listed to me when I told him what options I wanted in my new car. I had started my More

by Tammygotanewcar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden- he set me up with the appointment via texts, Anthony Alexander
Mar 25, 2019 -

Kings Ford Inc responded

Tammy, we are elated to hear about your overall five-star car buying experience at the dealership with Anthony, Jamier and, Brayden! We strive to have the best customer service at all times, and your fantastic feedback reflects that! If you ever need anything, let us know! We hope to see you again soon!

March 20, 2019

great service at a fair price. very personable Everyone there was helpful and courteous. We were able to agree on fair terms fairly quickly. I really liked the Ford Fusion SE that I purchased. The More

by tony 17778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Martin, Ryan Davis, Joe Montgomery, Randy Baxter
Mar 21, 2019 -

Kings Ford Inc responded

Thank you for the kind words and 5 star review, Tony!

March 19, 2019

New Truck Purchase The team at Kings Ford did a great job and were all great people to work with and I would buy from them again. Many thanks for the great service. More

by djaubs929asdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Lowe, Marshall Bohannon
Mar 20, 2019 -

Kings Ford Inc responded

Thank you kindly for the feedback, five-stars, and recommendation! We look forward to working with you again. Take care!

March 19, 2019

New Explorer Purchase Even though we researched before coming to Kings Ford, Anthony was helpful in explaining the differences in the models of the explorers while on site. More

by kfardig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alexander
Mar 19, 2019 -

Kings Ford Inc responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership with Anthony! We appreciate the five-sars and recommendation. If you ever need anything, let us know!

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