Kings Ford Inc

Excellent service! Joe is very kind and helpful! I would send anyone to him! He was very respectful and attentive to my needs and had solutions to any questions I asked. Joe is very kind and helpful! I would send anyone to him! He was very respectful and attentive to my needs and had solutions to any questions I asked. More

Joesph is amazing I was very impressed with how great the team treated everyone in the shop asking the right questions not being to pushy giving customers what they nee I was very impressed with how great the team treated everyone in the shop asking the right questions not being to pushy giving customers what they needed more then they wanted by making it personal. More

Great Salesman helped me get the car I wanted. I personally recommend Joseph Montgomery. He got me the vehicle I wanted for a great down payment. His sales pitch made me eager to get the car I want I personally recommend Joseph Montgomery. He got me the vehicle I wanted for a great down payment. His sales pitch made me eager to get the car I wanted. If you go to Kings Ford ask for him you won't be disappointed. More

Very professional and helpful Joe is a very knowledgeable and professional sales associate who goes above and beyond to make sure his customers are very well taken care of. Joe is a very knowledgeable and professional sales associate who goes above and beyond to make sure his customers are very well taken care of. More

5 star service I was very comfortable with Joe, I felt no pressure to purchase, just an all around 5 star Experience,.frim the momentum walked into the dealership. I was very comfortable with Joe, I felt no pressure to purchase, just an all around 5 star Experience,.frim the momentum walked into the dealership. More

Simply amazing Joe was amazing. He answered all of my questions and concerns, he was very friendly and polite the whole time. I just couldn't ask for a better person Joe was amazing. He answered all of my questions and concerns, he was very friendly and polite the whole time. I just couldn't ask for a better person to help me through this process! Thanks again Joe you're the best!! More

Great place to shop I was in the market for a new vehicle, and had no idea what best suited my needs. I was greeted by Joe Montgomery, and was welcomed into the dealershi I was in the market for a new vehicle, and had no idea what best suited my needs. I was greeted by Joe Montgomery, and was welcomed into the dealership like it was my own home. Joe provided me outstanding customer service, and found the perfect vehicle for me, plus, treated me like family. I suggest that everyone goes and sees Joe. More

Service Joe Montgomery was awesome. Very helpful with no pressure. I really feel you found the best car and deal to meet my budget thanks joe. Joe Montgomery was awesome. Very helpful with no pressure. I really feel you found the best car and deal to meet my budget thanks joe. More

Wonderful experience I came to look for a new vehicle and price match, Mr. Montgomery assisted me with a few selections based off my lifestyle and driving needs. Mr Montgo I came to look for a new vehicle and price match, Mr. Montgomery assisted me with a few selections based off my lifestyle and driving needs. Mr Montgomery was very knowledgeable and polite throughout my entire visit. Although I did not purchase a new vehicle it was a great experience and I will probably return to choose my vehicle from this dealer! More

Very poor and uncoordinated service when purchasing a new ca Ben (and others) I just want to let you know that our experience in purchasing this car was very disappointing, on several levels. First off, Ben (and others) I just want to let you know that our experience in purchasing this car was very disappointing, on several levels. First off, the "RF RACK XBAR *DLR INSTLD ACCY" was not on the car and it was only AFTER I questioned it, did you (Ben) realize that is was missing and had not been installed. If we had not said anything, I'm sure we would have left without it ever being installed. Secondly, since we could take the car home on Thursday when we purchased it, you (Ben) said he would get the car cleaned up and filled up and we could pick it up anytime, even after hours, since the second key fob would be left locked in the car. Well I'm glad I didn't show up after hours since the second fob was not in the car when we picked it up the next day. Had we indeed come after hours, we would have had to make in ANOTHER 2 hour round trip to pick it up. Further the roof racks were still missing. When I asked, I was told Ben had to order them and I would have to make yet another trip back to pick them up and have them installed. (Ben, an email, text, or phone call would have been nice!) When I did come to pick up the car, the second key fob was not locked in the car and it took a good 15 minutes to finally track it down in your desk. Again, a little coordination would have made it a lot easier. Lastly, Ben you said you'd have the car cleaned, inside and out, and it was, thanks. You also said it would have a full tank of gas. I guess your definition of full tank of gas is a little different from mine. (See the picture I took on the way home.) I only noticed it about a mile down the road and, since it was rush hour Friday traffic, I was not about to turn around. When we got home, Alayne noticed the half scrapped off Middetown Ford sticker on the rear hatch. (See the second photo.) No need to worry though, we will finish the job. Unfortunately, based on our experience, we can not and will not recommend your dealership to anyone. You should also know that we were scheduled to look at and purchase a similar Explorer at Northgate Ford. Since we preferred the White over the Black, we went with your vehicle. In hind sight we should have stuck with Northgate since we found their customer service to be superb. Regrettably Follow up to Kings Ford response to my review. They must not be too concerned since I have to call them. They have our phone numbers and email address. If they were serious about "improving" their image, you would think they would be the ones doing the outreach. More