Kings Ford Inc

Paul Plunket is the person to see if you need something. Paul Plunket is who I deal with when I need something. He can make things happen. He helped me last year with a 2015 Ford Escape and this year with Paul Plunket is who I deal with when I need something. He can make things happen. He helped me last year with a 2015 Ford Escape and this year with a 2015 Ford transit Van. Service is always completed on time and there is always a follow up from the service manager which is nice if you have a concern. The personnel at Kings Ford are all helpful and they do their jobs with a smile. I enjoy the attention I get when I bring my vehicle in for service. Kings Ford is where I shop for a vehicle and thank you Paul for always being there to help me. More

Waited quite a while, but got the car we needed. We went on New Years Day, so there weren't a lot of employees there that day. Because of this, we waited a really long time for the processing of ever We went on New Years Day, so there weren't a lot of employees there that day. Because of this, we waited a really long time for the processing of everything. If we had gone on a normal work day, I'm sure the wait would not have been so long. Our salesman, Morrie, was very nice and helpful, and did all he could to help us get the payment we were comfortable with. More

purchased a used truck Not the cheapest place to buy a used truck but they are reasonable and have a good selection. Some of their trucks are not in the best condition so ma Not the cheapest place to buy a used truck but they are reasonable and have a good selection. Some of their trucks are not in the best condition so make sure you look them over and under before buying, but that goes for any used vehicle from anywhere. They gave me an acceptable amount for my trade-in. More

Great Experience Car Sales Express was great! They had the vehicle I wanted at a competitive price...and the salesman was great to work with. Couldn't be happier. Car Sales Express was great! They had the vehicle I wanted at a competitive price...and the salesman was great to work with. Couldn't be happier. More

Overall goo experience The buying process was seemingly quick and easy after agreeing on a price. There is a scratch in the drivers door of the vehicle and Kings has agreed The buying process was seemingly quick and easy after agreeing on a price. There is a scratch in the drivers door of the vehicle and Kings has agreed to fix the issue with no extra effort from me. More

Very professional and personal I have bought/leased several cars through Kings Ford and found all the people I have dealt with professional, personal, and very competent. This in I have bought/leased several cars through Kings Ford and found all the people I have dealt with professional, personal, and very competent. This includes the service department, office and sales department. In particular, Ben Mumfrey, New Car Sales, is a true pleasure to work with. Highly recommend the dealership. Just love my new Explorer. More

Great Experience I had a great overall experience. The customer service was awesome- very friendly and helpful. They were very upfront and honest. I felt important I had a great overall experience. The customer service was awesome- very friendly and helpful. They were very upfront and honest. I felt important as a customer and appreciate the relationship built with the salesman. I would recommend Kings Ford. More

Fantastic experience, would strongly recommend Kings Ford! Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief from my past car purchasing experiences. I will be buying here exclusively from here on out and would strongly recommend you find out why for yourself! More

Is this car really a "Certified" Used Car When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at the top of my list. When it was time for my wife to turn in her Jeep; I insisted on her buying a Ford. We shopped Cincinnati dealerships looking for a used Explorer and found one that we really liked at Kings Ford. During our test drive the low air pressure light came on, but we were assured that it was just a quick fix of putting more air in the tire and it would be looked at upon arrival at the dealership. Price negotiated and the papers signed, we were anxious to get home. Upon setting up the SYNC system the low air indicator light came on again. Turns out out there was a hole in the tire. Shane took it to Tire Discounters and had it repaired as your shop was closed for the evening. It rained the rest of the day on Satuday, Sunday, and Monday. On Tuesday when the sun finally broke we came to the realization that the windshield wipers did not turn off. We called Shane and he asked that we make an appointment with a local dealership (we live in Columbus) and that it would be taken care of. Saturday was the earliest we could get the car in with the Holiday and both my wife and I working. We headed out only to find that the car did not start and the battery was dead. We have now owned the car for 1 week and I am already jumping it. We took the car to Ricart Ford and had the switch and battery replaced. I question my confidence in Ford and this vehicle. I have owned multiple Ford trucks and currently drive an F150 without any issues. We bought a Ford for the reliability. We bought "certified used" because we thought that it came with the assurance that the car had been looked over. This "certified" car was going to leave the lot with 3 items that were faulty on the Vehicle Inspection Checklist (Tires, Faulty Wipers and a Dead Battery). It ended up leaving with only two because of Shane running it to Tire Discounters. To me these are obvious items that even the novice mechanic could have pointed out. How does this happen? To say that I am upset is an understatement. I was assured by the Sales Manager that this is an "isolated case and hundreds of cars were sold last year without incident". Unfortunately those hundreds cars are not mine and the one that has issues is parked in my drive way. If something as obvious as the windshield wipers not turning off, a failing battery and hole in the tire did not catch the eye of the mechanic; what else is going to go wrong with this vehicle over the coming years? Sure it has a warranty for a short period of time, but my concern is after this. Thanks, Will McLain 614.208.1555 More