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Kings INFINITI

Brooklyn, NY

4.8
3,828 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,828 reviews

March 11, 2021

Danny was very nice and patient. He took time to explain everything and all the options in the car. I have had many cars and they have all been Infiniti’s and from this dealership. I would highly recommen More

by Robin.toshek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Kings INFINITI responded

Robin Thanks for the great feedback.

March 10, 2021

Delightful experience getting your car serviced. Professional, courteous, and personable at all times. Service area is immaculate if one needs to wait; customer always made to feel important. Nelson More

by SPEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Mar 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback.

March 10, 2021

The service waiting area was very clean with adequate spacing and the step by step digital notification on the progression of the service I found very helpful. Over all my experience was a good one. More

by LABRAT429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Mar 12, 2021 -

Kings INFINITI responded

LABRAT429 We appreciate your feedback

March 05, 2021

Good atmosphere, the workers are friendly, and very professional. Like that they washed my car. I don't know what else to say to submit this. More

by DWINS33733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kings INFINITI responded

Thanks for the great feedback

Mar 05, 2021 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Kings Infiniti, Inc.

March 04, 2021

As always everyone there is great Maria as a salesperson is awesome and goes the distance and John is also wonderful I highly recommend them both More

by RELADY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kings INFINITI responded

Thanks for the great feedback

Mar 05, 2021 -

Kings INFINITI responded

Relady9, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Infiniti, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2021

Maria at Kings made the entire leasing process so effortless from start to finish! She kept in close contact with me until I was ready to move forward. All I did was show up and she had it all done f More

by Makeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kings INFINITI responded

Makeba, We are verry happy when our customers are satisfied.

Mar 05, 2021 -

Kings INFINITI responded

Makeba, thanks for your praise and kind comments about our team! And thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! We hope to see you soon!

March 03, 2021

Maria was an absolute pleasure to work with. She got me out of my old lease and into a new Infiniti q50 on the same day!!! She's a true professional that cares for her customers. Will definitely recommend More

by rsantos4077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Kings INFINITI responded

Thank you for the wonderful feedback. We hope to see you again soon! Best wishes!

Mar 04, 2021 -

Kings INFINITI responded

Rsantos4077, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

March 03, 2021

Great service always! Best dealership in Brooklyn. They never give you the run around, wether it’s the sales dept. or service they’re straight forward and very helpful! More

by MOHAMEDELFERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2021 -

Kings INFINITI responded

Thanks for the great feedback

Mar 04, 2021 -

Kings INFINITI responded

Mohamedelferri, we are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. We hope to see you soon!

March 03, 2021

As usual, Kings Infiniti and their “all star team”, have provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the proble More

by Infinitifamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 04, 2021 -

Kings INFINITI responded

Hi Infinitifamily, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Mar 04, 2021 -

Kings INFINITI responded

Hi Infinitifamily, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

March 02, 2021

Didn't find anything...come with transmission problem for 2020 qx60. They keep vehicle for 7 hours .. sad nothing wrong with it... will drive until it drives (lease) More

by UTICA349
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kings INFINITI responded

Dear Mr Alish, This is Stephan the Service Director and the person who you spoke to at the store in reference to your visit . I wish to thank you for your feed back and look forward to re addressing the issue you have with the vehicle. As per our conversation please let me know the best date to review your vehicle and road-test with you . When your car was here we needed to drive the car, test the transmission , re drive, cool down , re check and since we could not duplicate the concern we needed to recheck. Since we were unable to find a fault or duplicate the concern we could not perform any repair at this time. I appreciate your understanding that to make sure everything was ok we needed the additional time to recheck . Please feel free to contact me once your schedule opens up so we can readdress your concern. I am glad the problem has not come back since you picked up the car , and please feel free to call me once you can stop by, my number is 718-646-3335, thanks for your understanding , Stephan Soto , Kings Infiniti

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