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Kings INFINITI

Brooklyn, NY

4.8
3,828 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,828 reviews

February 14, 2021

The manager John it’s a gentleman. he went through every detail of the car and the actual work could be done and actually he did the oil change for me did a good job like always and gave me a car washed. More

by ABE_TAYEH1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Kings INFINITI responded

Thank you very much for your kind review! We hope to see you again soon!

Feb 17, 2021 -

Kings INFINITI responded

Hi Abe_tayeh1212, we are very happy to have provided you with such a positive experience!

February 11, 2021

Kings Infiniti is the only dealership I goto to get my car serviced. Been going there for over 12+ years. Top notch service. John Russo is a true professional! More

by Dreal414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Kings INFINITI responded

Thank you for your wonderful review! It will be passed to our Staff. We can't wait to have you back again! Thank you!

February 11, 2021

2 hours and over $500 for a flat tire replacement. Too long and too expensive. Plus very high fee for accepting credit card. Nice people but disappointed in the costs and time taken. More

by Jackmo Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Kings INFINITI responded

Jackmo, you feedback is important to us and we will take it strongly into consideration and hope to service you again in the future.

February 09, 2021

Awesome! Best service and customer service department in Brooklyn! Never go anywhere else! John always go pea the extra mile to make sure my car is taken care. More

by Marc1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Marc Thanks for the feedback

February 09, 2021

I’m very satisfied with the customer service representatives and the service men and women who repair the vehicles. I appreciate and value the service More

by RBLAND6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

Feb 11, 2021 -

Kings INFINITI responded

Rbland6, we are so pleased you enjoyed your visit to Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

Courteous, caring and genuine! Got the best deal and they were super professional! Mike handled the complete experience with professionalism. I would highly recommend him for anyone looking a great sales exp More

by msemerkant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback - we appreciate it

Feb 11, 2021 -

Kings INFINITI responded

Thank you so much for your wonderful review, we hope to see you again in the future!

February 08, 2021

Roman Zeltser was very professional and knowledgeable. He prepared all papers, and we needed just to sign them. He explained vehicle features, installed plates on the car. More

by Alexander Rozenblyum
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Alexander, We are very happy when our clients are staisfied - thank you

February 06, 2021

Matt did a great job walking myself and my son thru the process , it was our first time at kings infinity and we felt very welcomed More

by LRDAVIS823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

February 06, 2021

Nelson was informative and helpful, service team remedied my vehicle concerns. Car seems to be in tip top shape after visit. Labor cost understandable. Thanks again More

by SSAMPSON085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

February 05, 2021

The staff are professional and always great you as such. They treat you like you are valuable to the company which is very rare in business today. More

by M10.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Feb 05, 2021 -

Kings INFINITI responded

Thanks for the great feedback

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