Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kings INFINITI
Brooklyn, NY
3,819 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,819 reviews
October 23, 2020
So helpful and understanding! Was very easy to make an appointment and the car was serviced promptly! Would highly recommend to friends and family if needed! appointment and the car was serviced promptly! Would highly recommend to friends and family if needed! More
by LYNNSUED
Verified Customer
October 20, 2020
This was the first time I was here the entire space was very clean a place that you want to come to. As soon as I pulled in there was someone to greet you and take care of you. The service was done and I w very clean a place that you want to come to. As soon as I pulled in there was someone to greet you and take care of you. The service was done and I was on my way .THANKS More
by MRROYAL
Employees Worked With
Nelson Morales
October 20, 2020
Always satisfy with the service. I am going to kings Infinity for last three years. No complaint from first step making appointment to last payment. Infinity for last three years. No complaint from first step making appointment to last payment. More
by NAVDWA
Employees Worked With
Other Employees :
Nelson Morales, Kristal Mercado
October 20, 2020
Conveniently located on Coney Island Avenue and literally off the Belt Parkway. Check in is a breeze. The service advisors are knowledgeable and are thorough when going over the service options. off the Belt Parkway. Check in is a breeze. The service advisors are knowledgeable and are thorough when going over the service options. More
by EBSACK
Employees Worked With
Nelson Morales
October 17, 2020
Great experience with this dealer. Would highly recommend. X x x x x x x x x x x x x x x x x recommend. X x x x x x x x x x x x x x x x x More
by stuart14
Employees Worked With
October 16, 2020
The service department is outstanding! The quality of the work was excellent, but it was the customer care that really set Kings Infiniti over the top. Stephan Soto went above and beyond to fix a very trick work was excellent, but it was the customer care that really set Kings Infiniti over the top. Stephan Soto went above and beyond to fix a very tricky problem with my G37x, even to the point of inconveniencing himself. I have never received such extraordinary service. Also, Megan the receptionist went out of her way to make me feel listened to and cared about. Because my problem took awhile to fix, i expected kings Infiniti to avoid my calls. Instead, they always received me warmly and made every effort to accommodate me! Highest marks all around!!! More
by DIANEGERBER
October 15, 2020
Yes I had a good and positive experience especially with 2 people Nelson Morales and Megan Largana Definitely Good work no question Loved it Likely coming back if I need more services 2 people Nelson Morales and Megan Largana Definitely Good work no question Loved it Likely coming back if I need more services More
by Aleksey
October 15, 2020
The waiting room was too crowded.. Appreciate the service and efficiency.. Amids the pandemic, I think , waiting area should be less crowded and attention should be more on masked being properly worn in area and efficiency.. Amids the pandemic, I think , waiting area should be less crowded and attention should be more on masked being properly worn in area. Example masked should be worn with both nose and mouth covered.. More
by SWEETSIMMIE
Employees Worked With
Crystal , Nelson Morales
October 14, 2020
professional, knowledgeable , understanding of my needs & very accommodating! I would definitely recommend King’s Infiniti Service !! A big thanks to John Russo, Service Advisor, for making it happen and get very accommodating! I would definitely recommend King’s Infiniti Service !! A big thanks to John Russo, Service Advisor, for making it happen and getting me back on the road ASAP! You outdid yourself! Thanks ! 🚘🚗 More
by JohnM_QX50
Employees Worked With
October 14, 2020
The service folks I dealt with were very good and professional. Would have no problem recommending them to a friend or anyone else they are not professional. Would have no problem recommending them to a friend or anyone else they are not More
by FATBOLT
