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Kings INFINITI
Brooklyn, NY
3,824 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,824 reviews
June 04, 2020
Very poor service I will never ever by Infiniti products again They charged me $160 for full inspection and my basic warranty was expired on may 5th at that time service was closed due to coronavirus outb again They charged me $160 for full inspection and my basic warranty was expired on may 5th at that time service was closed due to coronavirus outbreak. My vehicle was making noise. They were unable to tell me what it was when charger $160 inspection fee you vehicle should be fully inspected. I don't recommend More
by RASUL7777
Verified CustomerEmployees Worked With
June 04, 2020
Very happy!i love infinity!good service!matt is was very good! In future I will use this infinity service, because satisfied with the work! good! In future I will use this infinity service, because satisfied with the work! More
by ASHUROV.UK
Employees Worked With
Other Employees :
Matt, Ronnie Hercules, Stephan Soto
May 23, 2020
Terrible service 😡 I have to came back 3 times, my window was cracked during the service, nobody follow up, loner car wasn’t available, nobody even even apologize for my inconvenience window was cracked during the service, nobody follow up, loner car wasn’t available, nobody even even apologize for my inconvenience More
by IGWATCH271212
May 23, 2020
I’m very satisfied. They are the nicest group I ever felt with anywhere.Very curttious to my car needs. Happy to use the service with anywhere.Very curttious to my car needs. Happy to use the service More
by alexginch24
May 22, 2020
I had great service, I was in and out in good time. They were very polite and professional. They did the six foot apart rule. were very polite and professional. They did the six foot apart rule. More
by geemommy34
Employees Worked With
May 22, 2020
My car started making weird noises after my visibyt from my wheel.. I had got my brakes changed and now its making a clicking sound my wheel.. I had got my brakes changed and now its making a clicking sound More
by CARWASHINGTON84
Employees Worked With
May 21, 2020
I find this dealership to be very concerning and responsive with the customers needs. They have shown nothing but diligence whenever I call with any problems responsive with the customers needs. They have shown nothing but diligence whenever I call with any problems More
by SAPPHIRESAPPHIRE
May 21, 2020
GREAT EXPERIENCED My experienced was great and the level of work was top notch. i would definitely recommend Kings Infiniti to all of my family and friends. My experienced was great and the level of work was top notch. i would definitely recommend Kings Infiniti to all of my family and friends. More
by INNERHEIGH
Employees Worked With
Other Employees :
Nelson Morales, Kristal Mercado
May 18, 2020
Not happy about Infiniti anymore Specially 2017 QX60 engine problem. Maybe i wasn't lucky with this car but it cost me a little bit of money to change it. While was there at the service meet a guy with engine problem. Maybe i wasn't lucky with this car but it cost me a little bit of money to change it. While was there at the service meet a guy with qx50 6 months old car also had a engine issues. My lease is over in 2 months probably will look for something else. More
by ED51261121ed51261
Employees Worked With
May 17, 2020
CUSTOMER SERVICE IS NOT UP TO PAR IN COMPARISON TO OTHER LOCATIONS. ENTERED AT 8AM WITH AN APPT. LEFT AT 11:40 FOR A ROUTINE SERVICE. WHEN I INQUIRED AS TO HOW MUCH LONGER AND WHY SUCH A LONG WAIT HOURS AFT LOCATIONS. ENTERED AT 8AM WITH AN APPT. LEFT AT 11:40 FOR A ROUTINE SERVICE. WHEN I INQUIRED AS TO HOW MUCH LONGER AND WHY SUCH A LONG WAIT HOURS AFTER. I WAS TOLD BY THE SERVICE CONSULTANT THAT HE DID NOT KNOW WHAT THE GUY SERVICING MY CAR WAS DOING BUT HE DID NOT GO AND INQUIRE TO GIVE ME AN ASSURING ANSWER. HE WAS NONCHALANT, IMPERSOABLE AND SEEM TO NOT CARE MUCH. FIRST VISIT BUT I REALLY EXPECTED MORE BASED ON EXPERIENCES ELSEWHERE. More
by JANELLEDA1212
Employees Worked With
