Kings INFINITI

Disappointed When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of i When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of it. He said no problem. However the Broken license plate frame in front of car was not replaced as agreed. When I returned home I called Nelson to complain. He blamed the workers. Said he told them twice to do it. Said he would complain to management. Since I could not return to service center Nelson offered to mail the frame. Verified my address. This all took place Saturday June 22nd . When I still hadn't received frame by Thursday June 27th I called and Nelson didn't return call. Instead he had Receptionist call me to relay message that Nelson had mailed frame two days earlier and once its mailed he has no control over arrival date. mail. Why lie? Why not follow through on service recovery opportunity? More

Maintenance Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send me deals and discounts when the are offered More

QX60 Lease Maria was wonderful- took about 2 days to lock down a car/deal. I will refer friends and I will definitely be back. Fantastic food Maria was wonderful- took about 2 days to lock down a car/deal. I will refer friends and I will definitely be back. Fantastic food More

Great experience Good excellent Service Would recommend to many people Good show room a lot of cars great people Good vibes and nice place to b experience Good excellent Service Would recommend to many people Good show room a lot of cars great people Good vibes and nice place to buy a car More

Great service/friendly staff I was very impress with the service I recieved. The service center was clean including the restroom. Super friendly and nice staff. There were snack I was very impress with the service I recieved. The service center was clean including the restroom. Super friendly and nice staff. There were snack available which is plus waiting for service. I must say this is the best center I had visited. I also visit the parts department and again staff was very helpful and nice. Must mention the cashier had the biggest smile and very friendly. Overall the best service treatment I had and I been to other center there is NO comparison More

Excellent service, I would recommend this dealer to anybody. They were very friendly and helpful. And quick and answered all questions that I had. Great service, I would recommend this dealer to anybody. They were very friendly and helpful. And quick and answered all questions that I had. Great More

New Lease Just picked up our new QX60, had a beautiful experience with Kings Infinity. The interaction from the beginning was very positive from Jessica Martine Just picked up our new QX60, had a beautiful experience with Kings Infinity. The interaction from the beginning was very positive from Jessica Martinez/sales to Maria Tarantino/sales and then with Roman/finance. Will definitely come back. More

Easy and fast I called Maria for a car and the next day I went home with it. The staff at Infiniti are exceptional! Maria was always professional and courteous wit I called Maria for a car and the next day I went home with it. The staff at Infiniti are exceptional! Maria was always professional and courteous with me and my family. Roman did our financial paperwork. He was a pleasure as well! I will definitely recommend all of my friends and family to Maria. More

Great experience Felt very comfortable, wonderful staff and my sales associate Buddy was excellent . This is my 7th Infiniti vehicle and highly recommend kings Infinit Felt very comfortable, wonderful staff and my sales associate Buddy was excellent . This is my 7th Infiniti vehicle and highly recommend kings Infiniti and Buddy. More

Easy Painless Kings infinity/ Danny was great to deal with, He was knowledgeable and the products and little to no haggling. All paperwork was done promptly and the Kings infinity/ Danny was great to deal with, He was knowledgeable and the products and little to no haggling. All paperwork was done promptly and the vehicle was ready when promised Great experience Thanks More