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Kings INFINITI

Brooklyn, NY

4.8
3,806 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,806 reviews

May 30, 2018

Outstanding It was a great experience. The job was done thoroughly, accurately and quickly. As usual all was great. I would recommend this place for car service More

by Mivs1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018

Horrible service Repairs were outrageous and did not fix the problem. Damaged my motor for the driver mirror and denied any responsibility. Was forced to purchase bran More

by MONIQUEDATNOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Horrible , Nelson Morales
May 31, 2018 -

Kings INFINITI responded

We are sorry to hear that you are unhappy. Although we did not conduct any repairs to this mirror as a courtesy we installed a mirror supplied by the customer at NO charge, usually a $200 fee. As far as drive ability issues we repaired the issue caused by an outside facility and clearly advised the customer that lack of oil changes in the past will require more extensive repairs and we will monitor it. Furthermore we offer cash discounts, however even though the customer did not pay cash we again in good faith and appreciation for her business still honored the discount despite paying by credit card. If there is anything further that we can do to satisfy your service needs please call our customer realtions department and we will gladly try to address any further issues.

May 30, 2018

Clean safe place to relax as you wait for service Friendly people good service car washed explained ever to me about my car priced right didn’t have a very long wait to get work done More

by bobsi09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018

Great sales person Roman Zeltser. Very knowledgeable friendly quick response time. Always trying to find answers to tricky questions . Would recommend again to friends and fam More

by slavany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018

Amazing service!!! The employees working at Kings Infiniti service department are very courteous and professional. They went above and beyond to help resolve my issues. More

by jmuyir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Then
May 29, 2018

Services Customer service excellent, Staff diligent and exceptional, Price affordable, timing reasonable which make the whole experience so plesant. Also, ever More

by Cameau1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo, Kristal Mercado
May 29, 2018

Great expercent Tim was great very formative would recommend my friends and family that r interesed in getting a car to go to Tim great experience over all More

by oltano26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Khorzov
May 29, 2018

excellent customer service i came in wednesday afternoon with my car not working at all it was completely shut down. i needed the car for the weekend bec i was goin away they to More

by lucylue22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristal Mercado, Jonathan Then
May 29, 2018

Best service Great service great i’m always nice and I never have any problem Wait Waiting time That always wash the car always nice That’s why I always relea More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

GREAT CUSTOMER SERVICE I had a very bad experience at another Infiniti dealership. And within 2 days the team at Kings Infiniti had me in my dream CAR ! More

by alexandria_p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matesha Royal
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