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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,102 Reviews

2,102 Reviews of Kings INFINITI - Service Center

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April 01, 2021

My current vehicle is the fourth one that I have purchased from this Infiniti dealership. I have been pleased with the performance and durability of these cars. My prime reason for brand loyalty is More

by GB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Kings INFINITI responded

Hi Gb10, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 30, 2021

Kings infiniti the number one car dealership in Brooklyn. Great job was done with my car and it even runs much better. No issues or concerns.👍 More

by SKIMAX121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Kings INFINITI responded

Skimax121, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2021

The service writer was very knowledgeable of his tasks the car was fully serviced and cleaned within the promised timeframe the staff was very professional from the very beginning to the end of the servi More

by dereckatherley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 31, 2021 -

Kings INFINITI responded

Dereckatherley, thanks for your praise and kind comments about our team! It's experiences like yours that really keep us motivated! We hope to see you soon!

March 30, 2021

The Service department at Kings Infiniti was very helpful in explaining what work was needed on my car. They are very professional and put the customer first. More

by JORDONDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Mar 30, 2021 -

Kings INFINITI responded

Your satisfaction is our top priority! We are happy to have met your expectations...if there is anything else you need please reach out to us, we will be happy to help!

March 24, 2021

They're very reliable, understanding, patient and friendly. I choose to bring my vehicle to this company instead f an outside repair system. I would recommend this company to friends and family More

by TOI1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Mar 25, 2021 -

Kings INFINITI responded

TOI1027 Thank you for the 5 star rateing and great feedback.

March 24, 2021

This dealership is great. There costumer service rep answer all the questions for you. They also give recommendations about other products and services towards your specific vehicle. I’ll go back for my More

by Clay B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 25, 2021 -

Kings INFINITI responded

Clay Thank you for the great feedback - we appreciate it when our customer's needs are met.

March 24, 2021

Mr. John is a very nice and kind person. He has the best service. There was a lady who gave me a good speaking and service. I love it. More

by DALER.ASKAROV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 25, 2021 -

Kings INFINITI responded

Daler - Thanks for the great feedback

March 23, 2021

Always great service at Kings Infiniti. John Russo and Teddy are true professionals. I never take my car anywhere else to have service done on it. More

by Dreal414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy - technician
Mar 24, 2021 -

Kings INFINITI responded

Dreal414, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

March 22, 2021

Excellent serviceOne of the reasons I have been a Kings Excellent service One of the reasons I have been a Kings client for 30 yrs the service dept has always been the best I have been dealing with John f More

by SSHELEBSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Kings INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 16, 2021

Always fast good efficient service. Clean comfy waiting Always fast good efficient service. Clean comfy waiting area, coffee and drinks provided for free. Service advisors are very detailed and clear with More

by Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 17, 2021 -

Kings INFINITI responded

Jwill - thank you for takeing the time to provide feedback

Mar 17, 2021 -

Kings INFINITI responded

Jwill77, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. We look forward to your next visit! Take care!

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