2,156 Reviews of Kings INFINITI - Service Center
Delightful experience getting your car serviced. Professional, courteous, and personable at all times. Service area is immaculate if one needs to wait; customer always made to feel important. Nelson Professional, courteous, and personable at all times. Service area is immaculate if one needs to wait; customer always made to feel important. Nelson is wonderful. More
The service waiting area was very clean with adequate spacing and the step by step digital notification on the progression of the service I found very helpful. Over all my experience was a good one. spacing and the step by step digital notification on the progression of the service I found very helpful. Over all my experience was a good one. More
Good atmosphere, the workers are friendly, and very professional. Like that they washed my car. I don't know what else to say to submit this. professional. Like that they washed my car. I don't know what else to say to submit this. More
As always everyone there is great Maria as a salesperson is awesome and goes the distance and John is also wonderful I highly recommend them both is awesome and goes the distance and John is also wonderful I highly recommend them both More
As usual, Kings Infiniti and their “all star team”, have provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the proble provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the problem. They are simply, THE VERY BEST! More
Always a pleasure when servicing my vehicle at Kings Infiniti. Matt is always helpful, nice, & patient. The ease to make an appointment is very convenient thanks to Megan & Kristal who are both very fr Infiniti. Matt is always helpful, nice, & patient. The ease to make an appointment is very convenient thanks to Megan & Kristal who are both very friendly & accommodating. More
Didn't find anything...come with transmission problem for 2020 qx60. They keep vehicle for 7 hours .. sad nothing wrong with it... will drive until it drives (lease) for 2020 qx60. They keep vehicle for 7 hours .. sad nothing wrong with it... will drive until it drives (lease) More
Service is alway top notch. Communication is given asap to let you know the level of service required before completing the work. Sometimes discounts are given when appropriate. Overall good clean lounge w to let you know the level of service required before completing the work. Sometimes discounts are given when appropriate. Overall good clean lounge with super comfortable chairs and tv to keep you company while waiting for your car to ready. Also the chairs are always socially distance for safety. More
I have been going to Kings Infinity for many years now and to me, the service is far beyond great. My service advisor "John Ruso" gives great advise on what is best and how to maintain my FX35. To me, he' and to me, the service is far beyond great. My service advisor "John Ruso" gives great advise on what is best and how to maintain my FX35. To me, he's the greats ever. Thanks John. The machanic does a fantastic job also. "Andrey and Vinny" in the parts department are really knowledgeable of any questions about parts. "Kristal and Megan" are the first persons we all speak to so we can get the right person we need to speak to. They always have a smile on their faces and very great phone etiquette. There's only one thing that kicks me in the you know what, the exorbitant prices on parts, WHEW! I wish they can lower the prices so we all can keep coming back for more excellent service. That's it for me. Good luck going forward guys, keep up the good work.💯✔️ More
John Russo is the best I have been working with him for over 14 years. Under his supervision I have never had any engine or transmission problems with any of my cars.. He is very knowledgeable, trustworthy over 14 years. Under his supervision I have never had any engine or transmission problems with any of my cars.. He is very knowledgeable, trustworthy, friendly and respectful. I Highly Recommend him. More