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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,097 Reviews

2,097 Reviews of Kings INFINITI - Service Center

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November 18, 2020

Excellent customer service and car was ready in short amount of time. Clean and efficient. Was comfortable waiting at this location even during COVID time. More

by AKAPOIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kings INFINITI responded

Akapoian, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Infiniti, Inc.!

November 17, 2020

In all my visits going to this infiniti location there is not one day I was unhappy and truth be told I feel very comfortable driving my car after been service by your mechanic More

by SPICEMAN268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristal Mercado
Nov 20, 2020 -

Kings INFINITI responded

Hi Spiceman268! We're so happy we were able to help you out! Thank you again for the great review!

November 17, 2020

I've been going to Kings Nissan/Infiniti since 1991, I've always been extremely satisfied with the quality of service and the exceptional service advice I would get from both my service advisors Nani Atnan a More

by 2019 Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kings INFINITI responded

Hi 2019 Q50, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2020

I brought in my car countless times in the shop. John got my transmission changed. However I had problem with my AWD. I brought it around 3-4 times to get it fixed but they never fixed it. Now they are refus More

by UMAROV1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Umarov1969, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!

November 11, 2020

I had a great experience working with Kings Infinity. The people were very helpful and friendly, and it was a very smooth and easy process. More

by ee61071212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Your satisfaction is our top priority! Thanks for taking the time to leave a review.

November 09, 2020

Megan was very helpful in making an appointment for my oil change. Nelson was friendly and professional, he called to tell me my inspection was do, would I like to have an inspection also, it was only $ More

by ARTTED12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Artted12, thank you for your kind review. We are happy to pass along your comments to the team here at Kings Infiniti, Inc.!

November 09, 2020

Same level of trust and comfort as working with family when working with John and team at Kings Infiniti for vehicle maintenance service. Thank you! More

by ABEYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Abeyda, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2020

A great experience from drop off to pick up with expert customer service and experience. The focus is on you as the customer with quality work. More

by ROMEOROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Romeorobert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc..

November 04, 2020

This is my experience all good they were kind and let me know what going on with my car and also very Professional and on time More

by MFBLULUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Hi Mfblulust, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again!

November 04, 2020

My experience at kings Infiniti was great . Will be using them for any future service I may need for my vehicle. John Russo was very professional and courteous. More

by Giancarlo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Giancarlo10, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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