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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,101 Reviews

2,101 Reviews of Kings INFINITI - Service Center

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November 09, 2020

Same level of trust and comfort as working with family when working with John and team at Kings Infiniti for vehicle maintenance service. Thank you! More

by ABEYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Abeyda, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2020

A great experience from drop off to pick up with expert customer service and experience. The focus is on you as the customer with quality work. More

by ROMEOROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Romeorobert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc..

November 04, 2020

This is my experience all good they were kind and let me know what going on with my car and also very Professional and on time More

by MFBLULUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Hi Mfblulust, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again!

November 04, 2020

My experience at kings Infiniti was great . Will be using them for any future service I may need for my vehicle. John Russo was very professional and courteous. More

by Giancarlo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Giancarlo10, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 02, 2020

On time, great service, friendly and helpful. The car was returned clean and shiny in less than two hours. The inspection certificate was attached accurately and clean. More

by Ron Tesker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Hi Ron Tesker, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 30, 2020

Kings Infiniti service shop have wonderful, caring people. John Russo in a marvelous service manager. He is friendly and compassionate. The was returned promptly and clean, both inside and outside. More

by LESTERL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Lesterl1, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 28, 2020

Had a problem with my vehicle. They service center got me in as soon as i was able to bring it to them. They fixed my issue quickly with no problem More

by Kez76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Nov 15, 2020 -

Kings INFINITI responded

Kez76, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Infiniti, Inc.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 27, 2020

Excellent service. From drop off to pick up. the service was excellent. I recieved updates via text. The people in the service department are very professional. More

by JONLOS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 27, 2020

Thank you very much for your job. Everything was done , the service was good, it was on time and the service was nice and friendly More

by AKAUSHANSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 15, 2020 -

Kings INFINITI responded

Hi Akaushansk, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 27, 2020

When I scheduled appointment I asked for spare car while my in repair I never get it! I didn’t received a service i use to receive from infinity they don’t even wash my car and when I asked service manager More

by LENOK7777
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Kings INFINITI responded

Lenok7777, your safety is our top priority during this Pandemic. We hope to continue to do business with you and will take this review to account for the future. Thank you.

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