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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,096 Reviews

2,096 Reviews of Kings INFINITI - Service Center

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July 14, 2020

I was very satisfied with the service. I took my Infiniti QX60 back for a screeching sound when I turned. I was informed instantly what the problem was and assured that it was an easy fix and it was. John wa More

by AMASONLEE1
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2020

Very nice, good stuff, shorter in the waiting area, that is brilliant, the stuffs are very nice and respectful. Please keep up the good w More

by JONYDOE1986
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
July 10, 2020

I must say that this was not my 1st time there and every time I did come I was treated very nicely and the service was very good and the people understood what I needed and provided it thanks More

by ESEMARKETING
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristal Mercado
July 07, 2020

I was impress how fast they found the problem I took my car to the Infiniti dealership in Queens they was over book but kings INFINITI was good thank u More

by KENNETHCOOPER851
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
June 30, 2020

I was initially satisfied with the service only to find out that the windshield wiper fluid that I requested be refilled was not refilled. I was assured that it would be done so I didn't check before I lef More

by AMASONLEE1
Recommend Dealer
Yes
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Matt and the staff are always excellent, prompt, professional and just get it done without questions. This is why I love Infiniti. I will go back to Kong’s Infiniti always! More

by SZYMON ZMIJEWSKI
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
June 27, 2020

Very professional, friendly, fast service and exactly the car was ready when they said it would be. Every time I come there is a positive out come. More

by EMPIRENYC
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

I am very disappointed with the amount of grease that was left on my car had a real bad experience at the car wash s More

by TREVOR.ST22
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Kings INFINITI responded

Good Morning, My name is Stephan Soto the Service Director and wanted to address your concerns over your last visit, I do apologize for the condition of your vehicle at the last service and understand your concern, Please contact me so we can correct this concern and clean the effected area , you can contact me at 718-646-3335, Stephan Soto

June 25, 2020

Overall good service, any issues that I had they took care of at the end. Quick service with the corona virus going around. Will return. More

by COBRAELITE
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
Jun 25, 2020 -

Kings INFINITI responded

Thank you for the Review . Your safety and needs are our priority. We are glad you felt safe and that Kings Infiniti assisted you with your Service needs in a timly manner. We appreciate your visit and look forward to the future. Thanks, Stephan Soto SM

June 25, 2020

The service is second to none,the car was throughly done. I was running a little late,when the service manager waited patiently for me to arrive after closing time and took the time to explain what was done, More

by WINGEN14
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristal Mercado
Jun 25, 2020 -

Kings INFINITI responded

Thank you for the wonderful review. We strive hard to assist our customers with their schedules and needs , and knowing we have your gratitude means so much. Thanks for Choosing Kings Infiniti, Stephan Soto, SM

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