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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,108 Reviews
Today: 7:00 AM - 5:30 PM Open Now
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2,108 Reviews of Kings INFINITI - Service Center

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April 10, 2025

Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More

by BRITTCAPRIOLA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Brittcapriola1212, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

April 08, 2025

Nice Clean service center. My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent abou More

by MATTBINO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Mattbino1212, we're so glad that we were able to go above and beyond your expectations!

April 07, 2025

Always easy to work with and inform you about everything in advance. Highly recommend and will always work with Matt in service! More

by EAPCHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Eapchristine, reviews like this give us motivation and help us ensure we provide high-quality care.

April 06, 2025

Fast service, nice people. However, do not has an ability to tune up front light rays. More

by DMREDOz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2025

I like the friendly and professional exchange with the staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended fami More

by ARLENESOMERSALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Arlenesomersall, thank you so much for the positive review!

March 30, 2025

Carla was very knowledgeable about my situation and was able to explain the process to me. She handled the necessary phone calls and paperwork. She scheduled an appointment for me for the next day. The wor More

by KWALKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Kwalkes, thank you so much for your high rating!

March 27, 2025

Another great visit at King's Infiniti of Brooklyn! John & Teddy are true assets to the company! More

by Dreal414
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Hello Dreal414, thank you; we appreciate your feedback!

March 24, 2025

This dealership provided a good service , Called me when the car was ready, the car was done in time More

by OLKOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Olkogan, we really appreciate your positive review!

March 24, 2025

A real pleasure to have my car serviced there. Waiting area and facilities are excellent. More

by MBEMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Mbemak, thanks for your praise and kind comments about our team.

March 23, 2025

Dependable, trustworthy, excellent, clean, very efficient would recommend all my friends and family to this dealership More

by CECEK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kings INFINITI responded

Cecek20, we're glad to hear you enjoyed your visit.

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