Back

Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,108 Reviews

2,108 Reviews of Kings INFINITI - Service Center

Sort by
January 16, 2022

Kings infiniti is a good clean and fast pace dealer ship which take time to deal with your car problems More

by Bocala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jan 17, 2022 -

Kings INFINITI responded

Bocala Thanks for the update

January 14, 2022

Very friendly personal. Patiently explained all services that can be included as well as what was required as per mileage. All work was completed timely, as expected. Very satisfied and happy! 👌 More

by ikleyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
Jan 17, 2022 -

Kings INFINITI responded

ikleyman Thanks for the updates, your feedback is very important

January 14, 2022

Very Good experience. Professional and helpful always. Make room for me upon request. Kind and thoughtful. More

by VIVIANMCCALMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jan 17, 2022 -

Kings INFINITI responded

VIVIANMCCALMAN Thanks for the great feedback

January 14, 2022

Matt is the service Representative in Kings Infiniti service department. He goes out of his way to make sure my issues are fixed correctly with my vehicle. Since I first got my vehicle i have been havin More

by BOBBYA1223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Kings INFINITI responded

BOBBYA1223 Thanks for the great review and feedback

January 13, 2022

Waited for hours and nothing was done to my vehicle. Total waist of my time. Nelson was also rude and obnoxious, I explained to him what the situation was, when I got my vehicle back all services still More

by YBASCOMB7301212
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Shtern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
January 13, 2022

This dealership is the best. The staff are all very professional and patient. They follow through on what they promise. I expect and always have a wonderful experience when I visit. More

by GLOJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jan 17, 2022 -

Kings INFINITI responded

GLOJAMES Thanks for the feedback

January 13, 2022

Nelson has the best customer skills and professional experience. He is just amazing person an Friendly and helpful every way . Mr Soto is always good to help and solve all issues More

by VKOKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Stephan Soto
Jan 17, 2022 -

Kings INFINITI responded

VKOKA Thanks for the feedback

January 13, 2022

My car came in,got an oil change. Got my phone hooked back up to the blue tooth. Check out my driver side seat, said I need a new motor. They'll call me when it comes in, and then I was good to go. More

by Alteebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Kings INFINITI responded

Alteebird Thanks for the feedback

January 12, 2022

Everything was fixed fast and professionally. They even washed my car. Highly recommended using them. More

by SUZIEQ05231212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jan 17, 2022 -

Kings INFINITI responded

SUZIEQ05231212 Thanks for the feedback

January 12, 2022

I believe that dealership is one of the best we have for infini and the staff is very helpful and very kind so I always enjoy when I get there I feel like I’m home thanks. More

by STANLEYALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jan 17, 2022 -

Kings INFINITI responded

STANLEYALBERT we appreciae you taking the time in providing feedback

...
77
...