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2,261 Reviews of Kings Nissan - Service Center
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June 12, 2019
service dpt't. rules the service staff saved Nissan from losing future purchases by the previous purchasers of SIX NISSAN vehicles. they are a great bunch i felt i was i the service staff saved Nissan from losing future purchases by the previous purchasers of SIX NISSAN vehicles. they are a great bunch i felt i was in good hands More
by DRRMBRODSKY
Verified Customer
June 12, 2019
Long Wait for A scheduled Oil change I had an 8:15 a.m. schedule oil change, I didn't leave there until 11a.m. Don't know why it took so long... I had an 8:15 a.m. schedule oil change, I didn't leave there until 11a.m. Don't know why it took so long... More
by DRGRIFFIN
Employees Worked With
Rohan Singh
June 10, 2019
Great experience The employees of Kings Nissan are very helpful and knowledgeable. They told me step by step what was going on. I will definitely keep bringing my car The employees of Kings Nissan are very helpful and knowledgeable. They told me step by step what was going on. I will definitely keep bringing my car to them. More
by MOONLIGHTDOORS4
Employees Worked With
Chris Orso, Rohan Singh
June 07, 2019
Courteous I have been to other dealerships and service stations in the past, but I have found the workers at this center to be the most courteous and honest. I I have been to other dealerships and service stations in the past, but I have found the workers at this center to be the most courteous and honest. I feel that I am listened to and that the work that I receive is exactly what is needed. More
by leareenv
Employees Worked With
June 06, 2019
Professional experience Everybody was professional and courteous and had the work done in a timely manner . I think the prices are a little steep. But overall they were good Everybody was professional and courteous and had the work done in a timely manner . I think the prices are a little steep. But overall they were good More
by MAMAPOU716
Employees Worked With
June 05, 2019
Unsatisfied I made an appointment, came in because my chassis light came on and I had a problem with the push start with the car. upon filling out the paper work I made an appointment, came in because my chassis light came on and I had a problem with the push start with the car. upon filling out the paper work I ask about the 270 fee. I was told that what I had to be fixed would be deducted from that fee so it wouldn’t be the price to fix plus the 270. I ask how long never got a clear answer even if I had an appointment. I cam in at 10am and I got a call around 12:15 telling me that the issue is my battery so I aid wow just the battery ok how much is this going to cost me. I was told 180. Than I was told I needed additional work on the car brakes and rooters. So I ask how much in total for everything and also how long I was told by 2pm everything would be done and it would be a total of about 800. So I ask about the 270 fee I was told I wouldnt have to pay it just the 800. I than told them to just complete the battery because I was behind to get to work. I than ask by what time will the battery be done I was told by 2pm. So I ask if that’s accurate because I was told all the work would be done by 2 so it’s seembodd that just a battery change would take 2 more hours when they have already discovered what the issue was. Finally about 45 min later I got a print out of my bill and the 270 fee plus the 135 was in total plus if I didn’t have cash it would cost me additional 4 percent. I ask about the fee I was told it was be deducted. I was pretty much told that it’s only basebonbif I did more work. So clearly the guidelines is not clear for the consumer. In total I spent 445 dollars for a battery change. I checked online and they was also a 15 percent off for battery changes n no one even offfered it knowing that I was having a hard time with the total. But lesson learn I will not be returning to this facility nor will I recommend it. Thank you for your service. And if your charging people by the hour you have to do a better job to give them a better ETA for their vehicle. More
by Mrs george
June 01, 2019
Routine Maintenance Atnan was more than helpful, telling me exactly what needs to be done, and going into thorough detail of what the mechanic will be doing with my car. Atnan was more than helpful, telling me exactly what needs to be done, and going into thorough detail of what the mechanic will be doing with my car. His honesty and knowledge does not go unrecognized. More
by Tony
Employees Worked With
May 30, 2019
Professional and friendly service The service advisor was very accomadating, helpful, and friendly. He expedited the work process and had an additional requested service item put throu The service advisor was very accomadating, helpful, and friendly. He expedited the work process and had an additional requested service item put through and handled in a very accomadating manner. He also helped me obtain the best coupon deal. All in all, he was very pleasant to deal with. More
by VFRIED
Employees Worked With
Rohan Singh
May 24, 2019
it was pleasure to get your service I apologize for my hasty and unreasonable review I left last week in error when I was upset. After a careful study of the instructions and owner’ I apologize for my hasty and unreasonable review I left last week in error when I was upset. After a careful study of the instructions and owner’s manual, I realized that I was wrong. The repair was made perfectly and I have no claims on payment anymore. Thank you for your service. More
by TUREVSKY
Employees Worked With
Chris Orso
May 22, 2019
unexpected charges I have leased nissan car...had small problem with one detail not working properly and needs to be changed by new one...I think it's not my fault that I have leased nissan car...had small problem with one detail not working properly and needs to be changed by new one...I think it's not my fault that detail doesn't work but I have coverage from leasing company for repairs...I was shocked when I got invoice to be paid by me with amount of $403...why??? I am taking care of my car...mean all maintenance,oil changes etc...accurately and on time...nobody from Kings Nissan explained to me why I am responsible for the detail covered by Nissan warranty plus labor to change it... More
by TUREVSKY
Employees Worked With
