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2,277 Reviews of Kings Nissan - Service Center
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January 17, 2019
service visit everything is up front and in the open...staff is courteous and professional...I suggest you give customers instructions as to where to drive when the everything is up front and in the open...staff is courteous and professional...I suggest you give customers instructions as to where to drive when they arrive and who they will be meeting when they arrive. More
by COHENN
Verified CustomerEmployees Worked With
Rohan Singh
January 16, 2019
Great once I found the place! Caution: Google Maps will leave you across the street and catty corner from this location. It’s also across from an entrance ramps so getting there w Caution: Google Maps will leave you across the street and catty corner from this location. It’s also across from an entrance ramps so getting there was a tad complicated. Since I’d never been to this particular dealership (or area), I was rather frustrated trying to get to it, but after going around three times I finally called and was directed there by one of the managers. The waiting area is small but comfortable. I got to catch up on some reading while I waited, and the service itself was exceptional. My only criticism would be the following: (1) signs should be placed marking where the proper garage entrance is. I later saw a cone but it wasn’t there when I first arrived (and got lost). (2) the woman’s bathroom could use some work, tidiness, potpourri and hand paper towels. :-) More
by Izzey_Esq
Employees Worked With
Winston Robinson
January 16, 2019
Excellent service rep Nani Excellent service experience. Always get the car serviced and never have to go back for adjustments or re-servicing. Car ia always ready when promised Excellent service experience. Always get the car serviced and never have to go back for adjustments or re-servicing. Car ia always ready when promised. More
by Kenschubert
Employees Worked With
January 16, 2019
oul change, recall and tire rotation I have nothing further to answer other than I always get 5 star service and the same in the sales department and the collision tea I have nothing further to answer other than I always get 5 star service and the same in the sales department and the collision tea More
by TRENTJJ12
January 15, 2019
Excellent experience Stuff was very professional, helped to get discount for the rental. Fixed the car on time as discussed. I’m happy with the service. Thank you. Stuff was very professional, helped to get discount for the rental. Fixed the car on time as discussed. I’m happy with the service. Thank you. More
by Vladc
Employees Worked With
Jessica Ortiz, Rohan Singh
January 15, 2019
Customer Service My customer service agent, Winston Robinson was excellent in all areas in all aspects. However, Rohan Singh, this was my second encounter with Mr. S My customer service agent, Winston Robinson was excellent in all areas in all aspects. However, Rohan Singh, this was my second encounter with Mr. Singh, he was obnoxiously arrogant, when I alerted him that there was a spill in the Ladies Room. On my very first visit, he was my customer service agent, and he abruptly dismissed my valid complaint that my wait was inexhorbitanly long for a routine service call. I figure the first encounter he might've been having a bad day. Not two bad days, sux months apart. I feel needs customer care classes; as another might not be so kind as to just give him a poor rating. Thanks! More
by VICTORIAMYKIDZ
Employees Worked With
Winston Robinson, Rohan Singh
January 15, 2019
Good experience They did it faster. In time with smile. I don't know the name who did the job but he did it best. Please email me the name. They did it faster. In time with smile. I don't know the name who did the job but he did it best. Please email me the name. More
by BAPAREKH
Employees Worked With
January 10, 2019
Everyone was professional courteous Just wish it could have been fixed there but service did the best they could the car had more problems than i expected but again service did what they Just wish it could have been fixed there but service did the best they could the car had more problems than i expected but again service did what they could More
by Mymaximajeep
Employees Worked With
Jessica ORTIZ , Winston Robinson
January 09, 2019
Hit and miss While there are some who work there that are fantastic one person was enough to destroy my experience. I am not going to get into specifics but Kin While there are some who work there that are fantastic one person was enough to destroy my experience. I am not going to get into specifics but Kings Nissan should be happy they have employees like Jessica, Atnan and the Service Manager Chris who were willing to go above and beyond to help me with my situation. They were unable to diagnose/fix my issue because the idiots at AutoZone cleared my codes. More
by OHMS139
January 09, 2019
Excellent Car Service and Great Customer Support!! Hello all my name is Lotoya and I went to Nissan on 12/31/18 , I was approached very nicely at the car service drive in and I have no complaints with Hello all my name is Lotoya and I went to Nissan on 12/31/18 , I was approached very nicely at the car service drive in and I have no complaints with customer service. They were very helpful and also serviced my car in great time. I must admit I had to return within two days ,BUT they still took care of me in a appropriate manner and service my car with no complaints or hassle.. TO ME THAT IS WHAT YOU CALL "GREAT CUSTOMER SUPPORT AND SERVICE". THANK YOU NISSAN, I WILL DEFINITELY CONTINUE BUSINESS WITH YOU! Thank you so much Jessica for reaching out to me! More
by Sweetie22
Employees Worked With
Jessica Ortiz
