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2,289 Reviews of Kings Nissan - Service Center
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October 22, 2018
my nissan is a lemon the first year and a half of my lease were real good. the past 6 months have been xxxx. i have put a transmission in and several oil plugs and had a m the first year and a half of my lease were real good. the past 6 months have been xxxx. i have put a transmission in and several oil plugs and had a manufacture mantory fix. in which my back door was broken. presently the only word that comes to mind is::LEMON!!! More
by lemon1965
Verified CustomerEmployees Worked With
not sure of names, Winston Robinson, Rohan Singh
October 19, 2018
Consistently excellent! My service dealings begin with a warm welcoming call to Service Advisor Atnan “Nani” Guze. Nani efficiently and expeditiously arranges my appointment My service dealings begin with a warm welcoming call to Service Advisor Atnan “Nani” Guze. Nani efficiently and expeditiously arranges my appointment and upon arrival greets me as a valued asset. I feel confident knowing that my car will be serviced correctly. This level of confidence has kept me returning to Nissan on this my 3rd, three year lease for two cars. A visit to Kings Service is a terrific experience and includes seeing Kristal, also a Tesm Member and a follow up call from Jessica! More
by Lucky Lady
Employees Worked With
Other Employees :
Kristal Mercado also a five star ??, Jessica Ortiz
October 19, 2018
routine service Too long of a wait for routine service. arrived at 9:00 am and left at 2:30pm. service consisted oil change, fuel flush and wheel alignment. Never aga Too long of a wait for routine service. arrived at 9:00 am and left at 2:30pm. service consisted oil change, fuel flush and wheel alignment. Never again. Winston didnot service my vehicle but Winston was great!!! send a survey just for his customer service. More
by JABBAR525
Employees Worked With
Winston Robinson
October 19, 2018
Great Service. Knowledgeable and helpful. Explains what work is required in order to complete the job. Makes an evaluation based upon his or her knowledge of the veh Knowledgeable and helpful. Explains what work is required in order to complete the job. Makes an evaluation based upon his or her knowledge of the vehicle. More
by Voltaire
October 17, 2018
Horified The minimum diagnostic fee is supposed to be $125, I was told that it will be $250 because my issue is an Electrical one. When I picked up the car I w The minimum diagnostic fee is supposed to be $125, I was told that it will be $250 because my issue is an Electrical one. When I picked up the car I was told that a wire was loose however when I entered the car I found a broken fuse on the Floor. Conclusion I was charge $250 plus tax to change a fuse. More
by Marlea318
Employees Worked With
October 16, 2018
Fast quality service. You do have to have an appointment to get fast service but that understandable. Just go to their website or app or call and schedule one. I used them You do have to have an appointment to get fast service but that understandable. Just go to their website or app or call and schedule one. I used them twice so far and I did called in advance and have no problem at all. Final cost is the same as estimate. They told me upfront how long it will take (I did dropped car at morning and picked after work, do). And they call you when it’s ready. Highly recommend! More
by Skiril
October 16, 2018
Huge mistake Could not be more disgusted. My blower motor stopped working so I thought I take it to the dealer. Not only did they want more than $1200 for the job Could not be more disgusted. My blower motor stopped working so I thought I take it to the dealer. Not only did they want more than $1200 for the job, they also did a full diagnostic without my permission, charged me $140 for it, and quoted me 10 more, not an exaggeration, 10 more things that were in need of repair totaling $5000! And that is for a 2011 Roque with a book value less than $5000. Not only that I found my engine light on and it wasn’t until I drove for more than a day that I realized they did not shut my hood all the way. I was wondering what that dragging noise was. Needless to say, I did not let them touch my car. Unfortunately, they had my $140 and they should be ashamed of themselves. Totally disgusted. More
by Disgusted
Employees Worked With
Rohan Singh
October 16, 2018
Service The staff was pleasant, knowledgeable and timely. My intake was fast. The time to pick up the car was accurate. The area overall was clean and custom The staff was pleasant, knowledgeable and timely. My intake was fast. The time to pick up the car was accurate. The area overall was clean and customer friendly. More
by Kkorker51
Employees Worked With
Rohan Singh
October 16, 2018
Great service department, great guys to deal with. My car was stolen and recovered, perp cracked up the front end, side swiped something. They got me back on the road within 2 weeks. My car was stolen and recovered, perp cracked up the front end, side swiped something. They got me back on the road within 2 weeks. More
by 2016Lancer
Employees Worked With
Vincent
October 14, 2018
Fast and easy My Front passenger seat belt seized up.they Replaced it under warranty. Was out within 1:30. Would definitely recommend this dealership for repairs. My Front passenger seat belt seized up.they Replaced it under warranty. Was out within 1:30. Would definitely recommend this dealership for repairs. Very courteous. More
by MALEK.STEVEN
Employees Worked With
