Walked in on a Sunday afternoon and met with Ali, who was very friendly and knowledeable. Drove 3 different vehicles, finally taking home a BMW X3. Eddie made the finance and purchase process very easy. Got the car home and decided it wasn[t for us. Nothing wrong with the car at all, we just decided it wasn't for us. Went back MOnday morning, no hassle with the transaction, drove another car and decided to buy a Land Rover. No pressure, no hassle. Looking forward to using their in-house shop when the car needs work.