Kirby Kia of Ventura
Ventura, CA
By Type
121 Reviews of Kirby Kia of Ventura
Outstanding experience from beginning to end! I knew what I was looking for when I arrived and CJ made it happen. The best car shopping experience I’ve had. The team at Kirby Kia are great! CJ, H I knew what I was looking for when I arrived and CJ made it happen. The best car shopping experience I’ve had. The team at Kirby Kia are great! CJ, Howard & David made it enjoyable. I recommend asking for CJ, his customer service is the best in the business. 10/10 More
I have leased two cars with Kirby. Bob was my salesperson for both dealings. I was treated like a family member. I will deal with Bob and Kirby for my next purchase. I have my cars Bob was my salesperson for both dealings. I was treated like a family member. I will deal with Bob and Kirby for my next purchase. I have my cars serviced at Kirby. You won't be disappointed. More
My experience with Kirby Kia of Ventura was outstanding. I had a very unique situation, where I needed to verify that the Kia Niro Plug in hybrid would fit into a very constrained space in our garage before I had a very unique situation, where I needed to verify that the Kia Niro Plug in hybrid would fit into a very constrained space in our garage before I could purchase the SUV. Even though I live 2 hours away from the dealership, George Estrada and Deanna Lewis came up with an arrangement that exceeded my expectations and ensured that I could complete the fit check before purchasing the SUV. In addition, George has continued to follow up with me to ensure that my experience continues to be great. I would not hesitate to recommend Kirby Kia of Ventura based on my experience More
Experience was very pleasant and very helpful. Questions were answered and the vehicle was what I had been looking for. Had done research but still needed help to clarify some things and everyone Questions were answered and the vehicle was what I had been looking for. Had done research but still needed help to clarify some things and everyone was willing to quickly answer questions. Would highly recommend this dealership and all the people we came in contact with. More
I can’t say enough good things about my experience at Kirby Kia. I shopped around at 5–6 different dealers, told each of them exactly what I wanted, and asked for everything to be prepped so I could get Kirby Kia. I shopped around at 5–6 different dealers, told each of them exactly what I wanted, and asked for everything to be prepped so I could get in and out quickly. Kirby is the one that truly delivered. Deanna (sales) and David Kim (finance) made the whole process absolutely seamless. They secured the exact specs I wanted and gave me the best pricing—saving me from having to drive 3+ hours to chase a deal elsewhere. When I arrived, everything was ready to go. I signed the paperwork and was driving away in my new car in an hour. It was an AMAZING experience from start to finish. Highly recommend! More
George Estrada is a very kind and pleasant sales person to work with . He was knowledgeable about the vehicle and took time to educate me on all the technology the Kia Sorento Hybrid had to offer. to work with . He was knowledgeable about the vehicle and took time to educate me on all the technology the Kia Sorento Hybrid had to offer. More
Just bought a car last Saturday June 1st from Kirby Kia in Ventura, CA. From our terrific salesperson John Gonzales, who helped me find the perfect car (a 2024 Sportage), to Mark Morehead, who helped us wi in Ventura, CA. From our terrific salesperson John Gonzales, who helped me find the perfect car (a 2024 Sportage), to Mark Morehead, who helped us with the pricing until we were satisfied, to the very end, when we got the financing and final paperwork with David Otremba. Everything was quick and seamless! I would definitely drive a bit out of my way to shop cars there again. There are Kia dealerships closer to my home but this location had a great selection of everything. I've had Cadillacs and even a nice Maserati, but I LUV my new Sportage!! Thanx Kia Kirby team :} More
It was late and kirby kia of ventura was closing as we got there . But the staff at this dealership decided to stay open while we looked one last time before calling it quits ! They were very welcoming ! got there . But the staff at this dealership decided to stay open while we looked one last time before calling it quits ! They were very welcoming ! Thank you kirby kia for helping me into my first brand new car! More
Their service staff use deceptive pricing to up-sell you into packages they don't advertise. The service counter charges hundreds of dollars more for parts than their online storefront. They push expensive into packages they don't advertise. The service counter charges hundreds of dollars more for parts than their online storefront. They push expensive and unnecessary repairs, in my case despite photographic proof that their solution would not mount to my vehicle. More
Just returned my previous Kia Optima and picked up a new K5. I greatly enjoyed the experience here so much with sales manager John Gonzales, finance manager Sean Holguin, and Jose, that I'm writing the revi K5. I greatly enjoyed the experience here so much with sales manager John Gonzales, finance manager Sean Holguin, and Jose, that I'm writing the review as soon as I got home. I was looking for a specific trim & package and the rate. The reasons why I recommend Ventura Kia among many others I've contacted/been to (with others, I experienced the exact opposites): THEY HAVE THE ONE. Here they may not have piles of cars, but they have the variety and the ones in need - the popular rare ones. FAST & TRANSPARENT. Clear information on the website, throughout the quick-responsive conversions, to the signing. Since there were NO hidden charges or later-add-ons, the final signing was done fast. RESPECTFUL STAFFS. Along with their transparency, I could feel they respect my situation and try to work it out together. Very pleasant. Did not make me uncomfortable even a bit during the rate talks. INFORMATIVE. Made sure I comprehend all the new tech features I might appreciate, including some that no other dealer but John here told me about. NICE CLEAN AMBIENCE. Ample clean seating with clear covers on each table. Every staff you encounter keeps distances and follows the COVID protocols as they greet you friendly (I think I met the entire team who worked today saying "Hello" or "Congratulations" to me). Clean restroom. No loud party music nor crazy sparkles to distract you. Even their balloon decorations are black & white up on the ceiling straight in line. That was my overall impression of this dealer shop: straight-forward and organized. And I even like their license plate frame. It was totally worth driving up there for 60 miles. More

