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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,198 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,198 reviews

October 19, 2020

The sales experience was excellent. Don knew his craft and made my wife and I very comfortable making our buying decision. We will buy again from Don. More

by gman.office
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

I always have a great experience when I take my car in for service at Klaben. I always work with Justin and he's always so helpful and and explains everything that they do and if anything else needs to be More

by Ronniew2003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
October 17, 2020

Great experience. Gilbert was so helpful. He made the car buying experience pleasant. This is the 5th car we have gotten from this dealer and we will be back for a 6th. More

by KB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
October 16, 2020

We highly recommend using Nick at Klaben for your next vehicle purchase! We have never had the process of buying a new vehicle be so smooth and quick. We even joked with Nick as we pulled out with our new More

by Breanna W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Devlin, Nick Kulich
October 16, 2020

This has been one of the best purchase and service experience I have had. Gilbert is a multi-task champ. He juggled his own customers and still took time to fit me in to deliver my truck when Carl was More

by Ewood64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin, Justin Stinnett, Carl Esker
October 16, 2020

I love my new Jeep Cherokee. Justin did an awesome job finding what I wanted and made the whole leasing process go smoothly. This is the third vehicle Justin has helped with me with and I wouldn’t go anyw More

by heather5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Told John what I wanted and he made it happen. Easy and effortless. Highly satisfied and very appreciative. Thanks John! I am a loyal customer! More

by Sherrykarm7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enjoyed working with Kim!, John Coco III
October 15, 2020

Great group of people working at Klayben. Very knowledgeable and easy to deal with. I would recommend them to anyone looking for no hassle car buying. More

by Leethal40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
October 13, 2020

I have been with Klaben since mid 80s. Have received excellent service all these years. Also have received excellent customer feeling when buying a new car. More

by Don S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

I took my vehicle in numerous times for issue to be resolved. One fixed. Had to return to dealership to remove trash from vehicle. Terrible. They seemed non interested and could care less for my inconv More

by HALTER1976
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Oct 16, 2020 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide a review of your recent experience at our service facility. Our actions and break down in processes put you in a position to be less than satisfied. For that I apologize. We should have done better, no excuses. I also want to thank you for taking the time to speak with me directly via a phone call and for providing further insight into your experience. But most importantly, I thank you for giving us the opportunity to address your concerns. We know you have choices for your vehicle service needs and we want that choice to be Klaben. Your experience allowed us to revisit some processes that will make us better moving forward. If there is anything else that we can try and do for you at this point, please let me know. Again, I thank you for your feedback and the continued opportunity to earn your business. We remain at your service. Todd Bamm, tbamm@klaben.com, 330-673-3139 ext 407.

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