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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,224 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,224 reviews
May 11, 2024
I always have a good experience with the service department this time, however, it was exceptional. I was waiting for parts to come in for my Jeep, and things were really delayed. I worked with Joe department this time, however, it was exceptional. I was waiting for parts to come in for my Jeep, and things were really delayed. I worked with Joe Hilliard, who took charge of the case, made the right calls, keeping me well informed along the way. Just like that, he had the parts delivered, and my Jeep back to perfect in a matter of days. Joe is the man!! A dedicated, considerate man, who really should make Klaben proud! More
by dalbainy
Employees Worked With
Helpful May 11, 2024
Sales Team - Excellent; Service Department - needs some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a week to get back and we had to call for status updates. Second experience was for a recall. They scheduled our appointment (IN PERSON and wrote it on the paperwork) and then we found out they never put us in the computer so we had no appointment. They tried to push us back over a month for next appointment. We had to complain to sales team to get us put back in in a more timely manner. More
by khaug1
May 10, 2024
Melissa and the service team were great. Melissa was so helpful and professional!! I will definitely use Klaben again. Melissa was so helpful and professional!! I will definitely use Klaben again. More
by mom7883
Verified CustomerEmployees Worked With
May 10, 2024
Wonderful service, AJ was so unbelievably kind and patient with my boyfriend and I when we brought my Jeep in to be serviced. patient with my boyfriend and I when we brought my Jeep in to be serviced. More
by horner.maddie
Employees Worked With
May 09, 2024
David did a great job helping me find the car I wanted. He was helpful, friendly and knowledgeable. I recommend this dealership. He was helpful, friendly and knowledgeable. I recommend this dealership. More
by Tyler
May 09, 2024
Casey and Shi were awesome! !! This was the best car leasing experience that I have ever had. Also the new showroom looks great. !! This was the best car leasing experience that I have ever had. Also the new showroom looks great. More
by Prando15
May 08, 2024
JOE AT THE DESK IS FANTASTIC - - TAKES THE TIME TO EXPLAIN SERVICE WORK IN GREAT DETAIL. EXPLAIN SERVICE WORK IN GREAT DETAIL. More
by Gary
Employees Worked With
May 08, 2024
Greg and the team was fantastic locating a Scat Pack Challenger for me! I will never go anywhere else! Customer for life Challenger for me! I will never go anywhere else! Customer for life More
by Cemoldvay
May 08, 2024
I always receive excellent service from this dealership. They are very knowledgeable and friendly, that's why I will continue to go there. They are very knowledgeable and friendly, that's why I will continue to go there. More
by Mrhydepark7
May 07, 2024
Highly recommend Klaben! Shi was the best and they get you in and out not like other dealerships where your there for 5+ hours. Shi was the best and they get you in and out not like other dealerships where your there for 5+ hours. More
by Hbussey1
Employees Worked With
