The service provided at the Klaben Jeep Service Center was perfect, the issue was quickly diagnosed, an explanation of the problem relayed to me and the corrective repair started. At the end of the estimated time, Joe Hilliard, our service rep, visited us in the well appointed customer waiting area and advised us the repair would require a part and additional time to complete. We were provided with a loaner vehicle and upon our return, everything was completed and explained to our satisfaction. Joe did a great job and is clearly an asset to the Klaben Auto Groups. This is the type of service and customer satisfaction that has made Klaben our "Go To" for vehicle for 30 yrs. and now 4 generations of drivers. Thank You all for the support and service to us for all these years !