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Klaben Chrysler Jeep Dodge Ram
Kent, OH
6,004 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,004 reviews
July 03, 2022
Great sales department. Had Gilbert as salesman and John Coco as finance. Very friendly staff and they’re always willing to work with you to gain your business. A little far Had Gilbert as salesman and John Coco as finance. Very friendly staff and they’re always willing to work with you to gain your business. A little far drive for us but I think they’re the best Chrysler, dodge, keep, and ram dealership in north east Ohio. Worth the drive every time! More
by steveyd33
Helpful July 02, 2022
Check engine light came on with a code of PO128 Thermostat error. I needed a new thermostat. Made an appointment for one week later. Put the code in the notes. I was told it would take 1 1/2 hou Thermostat error. I needed a new thermostat. Made an appointment for one week later. Put the code in the notes. I was told it would take 1 1/2 hours - 3 hours to complete the service. Arrived at 8:30, chose to wait in the lounge. At 11:30 (3 hours later), service employee came to the lounge to inform me I needed a thermostat. I informed him that I already knew that and that was the reason I was there. It took Klaben 3 hours to inform me I needed a thermostat. It took me less than 5 minutes to find the same information. He then told me that Klaben did not have one and would have to find one off site. Car was ready at 3:00. The service employees were polite, that was the ONLY positive experience at Klaben. More
by emw123
Verified CustomerEmployees Worked With
July 02, 2022
Nick was an amazing salesman and was extremely helpful throughout the entire process. He was honest and upfront with pricing/expectations. Easily the best experience I have ever had at a dealership. Could throughout the entire process. He was honest and upfront with pricing/expectations. Easily the best experience I have ever had at a dealership. Could easily see him being promoted quickly. More
by matt.kluever22
Employees Worked With
July 02, 2022
The dealership was very helpful! Everyone we came into contact with was super nice, from the salesman to the loan officer! We were greeted at the door and never once made to feel pre Everyone we came into contact with was super nice, from the salesman to the loan officer! We were greeted at the door and never once made to feel pressured! We worked with Carl, and he worked hard to get us the best deal he could. After signing he took 20 minutes to show me the functions of the car and made sure I had no questions. Definitely will go to Carl for future purchases. More
by janelle.nicole.1995
Employees Worked With
July 02, 2022
I got the answers I need for my oil change and very nice and service! and service! More
by jshamblin
Employees Worked With
July 01, 2022
Very responsive when inquiring online very friendly when arriving at the dealership test driving the vehicle was pleasurable no pressure to buy at anytime at all. Salesman was kind and courteous and finance arriving at the dealership test driving the vehicle was pleasurable no pressure to buy at anytime at all. Salesman was kind and courteous and finance was kind as well salesman was very knowledgeable about the vehicle More
by lboskelly
July 01, 2022
Everyone made sure that our jeep experience was a positive one. Gina Williams went above and beyond to make sure we were pleased with our purchase positive one. Gina Williams went above and beyond to make sure we were pleased with our purchase More
by pamharrislaw
June 30, 2022
Wonderful staff experience as always! Great customer service! Thank you so much Justin Bolen & Steve Stephens! Great customer service! Thank you so much Justin Bolen & Steve Stephens! More
by nytab101
June 29, 2022
We have returned To Klaben year after year because of the outstanding service and selection! outstanding service and selection! More
by Christine M
