This was my first time purchasing a new car. I did my research, but was still concerned because of all the not-so-good things you hear about car dealers. I was so pleasantly surprised by how great my experience was! John Coco was friendly, but not overbearing. He answered my questions and explained everything clearly, from car features to pricing. There were no high pressure sales tactics. And he took me through a lot of the initial set up on the car before I took it home. Even the final paperwork was straightforward and thoroughly explained. Everyone made this a pleasurable experience, start to finish. I highly recommend this dealer!