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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,029 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,029 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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May 04, 2021
Great Staff and Service! Wow! We had a concern with our new Jeep, and Kim Rafferty was so terrific! We were able to get our appointment within a short time, the Jeep was thoroughly checked and an adjustme new Jeep, and Kim Rafferty was so terrific! We were able to get our appointment within a short time, the Jeep was thoroughly checked and an adjustment to our alignment was done, and we are back on the road! THANKS Kim and Klaben....we are long time fans! More
by M & M
Employees Worked With
Kim Rafferty
May 04, 2021
Justin can usually get one of my four Jeep/Dodge vehicles in for service in no less than two weeks notice. Often, I get an appointment for the same week if I think to call on Monday or Tuesday. in for service in no less than two weeks notice. Often, I get an appointment for the same week if I think to call on Monday or Tuesday. More
by JASH1
Verified CustomerEmployees Worked With
Justin Stinnett
May 03, 2021
Everything was great! Cory was knowledgeable, friendly, and efficient! Happy to have my Jeep back on the road. The car that was provided while my Jeep was being worked on was helpful. and efficient! Happy to have my Jeep back on the road. The car that was provided while my Jeep was being worked on was helpful. More
by evenstar2164
Employees Worked With
Corey Graham
April 26, 2021
Brought my Ram in to fix a glitch in the radio/display and a suggested oil change. Joe has been taking care of my service previously and I go to him strictly out of familiarity- never again. First thing h and a suggested oil change. Joe has been taking care of my service previously and I go to him strictly out of familiarity- never again. First thing he told me-cost $100- out of warranty. Second time in for this issue. 200 miles out of warranty. Extended warranty was $100 deductible. Asked for new wipers w/ the oil change. Fine- went and waited. 45min later he shows me a $0 invoice- he said it was a previous issue and the software update was no charge.Asked about the oil change-oops, Joe forgot. An hour later it was done. Joe has a crappy attitude. I would expect better from Klaben! More
by bill@bbabfam.com
Employees Worked With
April 23, 2021
Kim Rafferty was very polite and kept me updated on my warranty claim on my Jeep Liberty. She went above and beyond my expectations. I am very satisfied with Klaben Dodge and her! warranty claim on my Jeep Liberty. She went above and beyond my expectations. I am very satisfied with Klaben Dodge and her! More
by Ole Man Miller
Employees Worked With
Kim Rafferty
April 22, 2021
Overall service was very well and good and really appreciated everybody’s eagerness to help me with my truck and I look forward to using the service again appreciated everybody’s eagerness to help me with my truck and I look forward to using the service again More
by jeff0826_98
April 21, 2021
Impressed with being kept informed of service situations and logistics. Good atmosphere towards customer consideration and needs. Service work has always been high quality and good value. and logistics. Good atmosphere towards customer consideration and needs. Service work has always been high quality and good value. More
by CONIFERDEN
Employees Worked With
Corey Graham
April 16, 2021
I have had many dodge/ram pick up trucks the service dept. at klaben has been awesome to work with and have taken care of all the vehicle issues/services I only will deal with Justin in the service dept dept. at klaben has been awesome to work with and have taken care of all the vehicle issues/services I only will deal with Justin in the service dept. More
by Dan W
Employees Worked With
Justin Stinnett
April 14, 2021
Klaben has consistently surpassed my service expectations. Their reps are always cordial/professional.! The work is always perfect/prompt and I won’t go elsewhere. expectations. Their reps are always cordial/professional.! The work is always perfect/prompt and I won’t go elsewhere. More
by EWenz
Employees Worked With
Justin Stinnett
