Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
1,140 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

33 yrs

Industry Experience

33 yrs

5.0

1,140 Reviews

Write a Review

1140 Reviews of Joe Hilliard

April 11, 2026

Dealership Rating
Employee Rating

Excellent experience as usual. Joe and the team did a great job and I will be coming back. More

by MikeHiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2026

Dealership Rating
Employee Rating

Thanks to the mechanical staff at Klabin Chrysler Jeep. Joe Hilliard always makes it easier to understand with work being done, and keeps me informed. More

by RAHOLBR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2026

Dealership Rating
Employee Rating

We have taken our Jeep to Klaben since we purchased it in 2010. JOe Hilliard has been on service Rep. since the beginning. He is professional, friendly and communicates well. We trust Joe! That’s why we More

by jhanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2026

Dealership Rating
Employee Rating

They always do what they’re supposed to. And if I. have a problem they make sure it’s fixed right. More

by Rich Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2026

Dealership Rating
Employee Rating

Klaben service department is by far the best. Their customer service is top notch. Joe in service is awesome. More

by Eubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2026

Dealership Rating
Employee Rating

Very friendly, kind, they show their customers opinion and needs are top priority and respected More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2026

Dealership Rating
Employee Rating

Josh was amazing and my car was done in a timely matter, way before the promised time. More

by hannah.perchinske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

March 30, 2026

Dealership Rating
Employee Rating

Very pleased the company, service and the staff. Joe always goes above and beyond to get the job done.. More

by rcolecchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

March 30, 2026

Dealership Rating
Employee Rating

Klaben always does an awesome job for me and my family. Casey and Tim helped us not only get into a new Chrysler Pacifica, but at an extremely reasonable number. Car prices continue to rise and the average More

by jadkins5752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Gregory Sack , Casey Shaw

March 30, 2026

Dealership Rating
Employee Rating

Joe did an outstanding job helping me schedule my oil change in a timely manner and kept me informed about some additional things that needed attention why my truck was in the shop! Thanks Joe More

by Tim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (278 Vehicles)

new 2026 Ram 1500 car, priced at $58,731
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 2500 car, priced at $60,105
2026 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $57,492
2026 Chrysler Pacifica
new
Bright White Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Ram 1500 car, priced at $85,485
2026 Ram 1500
new
Molten Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $58,435
2026 Jeep Wrangler
new
41 EXTERIOR PAINT exterior
Automatic
Four-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $31,488
2022 Jeep Grand Cherokee L
used
Silver Zynith exterior
Automatic
Four-wheel Drive