At both the mechanical and body shops, service has been friendly and quick. My wife says "these guys are so stinking nice." It's not fun to take our car in for service but they make it a good experience.
i have been a customer of Klaben for several years and i have never had a bad experience. I brought my car in for an oil change recently and Justin, in the Service Dept., took care of my oil change in a timely manner. While i was checking out i asked Justin about a card i received regarding my air bags, and he advised me that he had already checked that out as well as some other minor things, and all was ok.. Your Service Dept. really looks out for their customers. I would refer Klaben to anyone. Great Job!!
Justin has been our go to mechanic for a number of years. He always has a friendly smile and is ready to help us in anyway he can! We have been very pleased with Klaben of Kent and plan to come back for many years!
We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient for me. He is very professional and listens to my concerns. If there's an issue, he explains it completely; we make a decision and the service is performed quickly and correctly. The waiting area is neat and clean, and the coffee and doughnuts are appreciated. Some of my friends have been unhappy with their service at other places, and I continue to recommend Joe at Klaben in Kent. Thanks again!
Had to take my 2015 RAM 1500 in for a warranty repair as the tailgate lock actuator was not operating correctly, causing my tailgate to drop unexpectedly. Thankfully, Klaben was able to get my truck in quickly and had the necessary parts on-hand to fix it the same day, so I was in and out quickly. Corey is my go to service representative as he's always professional, polite , and attentive to my concerns. Great job as usual!
This was the first time getting my Jeep Cherokee serviced.
I feel confident that my Jeep's maintence was done properly.
Justin Stinnett and staff helpful and friendly.
Will be return customer