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Klaben Chrysler Jeep Dodge Ram - Service Center

4.8

528 Lifetime Service Reviews

1106 West Main Street, Kent, Ohio 44240

529 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 16, 2018

"My Service Advisor is pretty awesome!"

- MAHICKS224

Justin Stinnett has been extremely reliable and capable in making sure that the service I need done to my Jeep has been done with care and the service technicians who have performed the work to my vehicle have been outstanding!

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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 15, 2018

"Excellent service "

- ❤️my jeep!

I always receive excellent service and friendly staff. I recommend Klaben to everyone shopping for a new or used vehicle. I also like how clean the service center is.

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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Coco III
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 14, 2018

"Great staff and great waiting room "

- rhschaefer

Good dealership to work with. Nice waiting room with coffee and water. Nice sales staff where I purchased my truck. Will be back when I’m interested in another vehicle.

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Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Devlin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Timothy Beane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 12, 2018

"Excellent Service "

- Cargirl

If you are calling to get your car worked on Please ask for Joe Hilliard. He’s the best and will make sure you are completely satisfied!

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 11, 2018

"Service "

- cheneylc03

The service center for Klaben CJD is where we always go to for service and problems. The staff is very efficient, professional and friendly. They make sure you are taken care of and gets the job done in a timely fashion.

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Devlin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 11, 2018

"Happy"

- krowan1

They were easy to work with and fair with their pricing. Although there was one issue that couldn’t be solved at that time I will be back when I have the opportunity.

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 10, 2018

"Wheel bearing warranty replacement "

- GMILLE37

I had a great experience. After having issues getting my warranty at another dealership (not Klaben) to be able to be used I left feeling they were trying to trick me to pay more money. I went to Klaben and spoke to Joe. He was a major help and worked completely around my schedule. He was great and overall my service was great. It’s out of the way for me now that I moved but I will drive the extra distance for the service.

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 08, 2018

"Service"

- JAT22

While it took quite some time to get an appointment for service to my Jeep, the job was very quick and efficient. Our service advisor was magnificent.

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Recommend Dealer
Yes
Employees Worked With
Buddy Moore (service advisor)
December 06, 2018

"Gremlins Exterminated"

- Jzemie

I purchased a previously owned Jeep Wrangler from another dealership. I had problems immediately and my vehicle was in two previous shops, and the same issues continued. Exhausted, and honestly concerned for the safety of my family- I brought it in to Klaben. The charred down all the gremlins in my Jeep, they worked with my extended warranty company, and provided the best customer service.

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Recommend Dealer
Yes
Employees Worked With
Tom Papish
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2018

"No surprise, I always get the BEST!!"

- DLAUTZ13

I expect the BEST and get the BEST at Klaben. I purchased my new Jeep right off the show room from Justin Bolen. I made his job an easy one. He drove it up to me and I said, "I'll take it". It was that simple. I have called on Justin numerous times since and he was always there to support me. Thank you, Justin. Joe is the technician who keeps me running. Scheduling is a breeze, I always get prompt service and greeted with a handshake. Items that I fear may be costly, Joe approaches me and says, "No charge", that too was under warranty. Thank you Joe Hilliard for your prompt, professional and accurate service on my Jeep. Lautz

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Franklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Bolen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I thought it was Tom Klaben (was it Richard}? Personally called me when I had a concern.
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