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Klaben Chrysler Jeep Dodge Ram - Service Center

4.7

354 Lifetime Service Reviews

1106 West Main Street, Kent, Ohio 44240

354 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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November 20, 2017

"Great Job Every Time"

- DOUGKAUFMAN166

At both the mechanical and body shops, service has been friendly and quick. My wife says "these guys are so stinking nice." It's not fun to take our car in for service but they make it a good experience.

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Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 17, 2017

"Service Dept "

- VIND723

i have been a customer of Klaben for several years and i have never had a bad experience. I brought my car in for an oil change recently and Justin, in the Service Dept., took care of my oil change in a timely manner. While i was checking out i asked Justin about a card i received regarding my air bags, and he advised me that he had already checked that out as well as some other minor things, and all was ok.. Your Service Dept. really looks out for their customers. I would refer Klaben to anyone. Great Job!!

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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2017

"Fast and friendly "

- JGB243

Service adviser very helpful. Techs are thouro. Decent prices and friendly service is the reason I go to Klaben. The technicians are fast and thouro.

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2017

"Thanks Justin "

- Franklin

Justin has been our go to mechanic for a number of years. He always has a friendly smile and is ready to help us in anyway he can! We have been very pleased with Klaben of Kent and plan to come back for many years!

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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2017

"Always a pleasant experience!"

- SCHIERENBECK

We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient for me. He is very professional and listens to my concerns. If there's an issue, he explains it completely; we make a decision and the service is performed quickly and correctly. The waiting area is neat and clean, and the coffee and doughnuts are appreciated. Some of my friends have been unhappy with their service at other places, and I continue to recommend Joe at Klaben in Kent. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2017

"Consistently Great Service!"

- JBARE

Had to take my 2015 RAM 1500 in for a warranty repair as the tailgate lock actuator was not operating correctly, causing my tailgate to drop unexpectedly. Thankfully, Klaben was able to get my truck in quickly and had the necessary parts on-hand to fix it the same day, so I was in and out quickly. Corey is my go to service representative as he's always professional, polite , and attentive to my concerns. Great job as usual!

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Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2017

"best sevice i had to date"

- BENNY GOBROGGE

my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2017

"Marvelous "

- BLSVIDRON

In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try to pull your arm into anything!

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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2017

"GREAT SERVICE friendly and helpful"

- bummer74

This was the first time getting my Jeep Cherokee serviced. I feel confident that my Jeep's maintence was done properly. Justin Stinnett and staff helpful and friendly. Will be return customer Thanks Anthony Avolio

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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2017

"Another great visit"

- Mattandmelinda

Justin and the entire team at Dodge Jeep service knocked it out of the park again. They make me look forward to my next service.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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