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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,747 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,747 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
Helpful July 25, 2023
I have had issues in the past with service here but Tina really came thru. really came thru. More
by cainj
Employees Worked With
July 24, 2023
Logan provided great service and there were no surprises. He kept me up to date on all the items and costs of repairs and service. He kept me up to date on all the items and costs of repairs and service. More
by MikeW
Employees Worked With
July 23, 2023
Extremely pleased with Amanda’s exceptional customer service. ⭐️⭐️⭐️⭐️⭐️ Beginning with her detailed explanation of what the Jeep needed, to a fast check in, to keeping us informed on how long service service. ⭐️⭐️⭐️⭐️⭐️ Beginning with her detailed explanation of what the Jeep needed, to a fast check in, to keeping us informed on how long service would take, to providing and explaining the detailed invoice, to a follow up call the next day! Thank you Amanda!! ⭐️⭐️⭐️⭐️⭐️ More
by .
Employees Worked With
Amanda Davis
July 21, 2023
Joe was pleasant and professional. It was a very good service experience and Joe should be complemented. It was a very good service experience and Joe should be complemented. More
by PSARVER2002
Employees Worked With
July 21, 2023
Nicky did an awesome job. She turned a bad situation with another dealer to a great one at klaben. She is awesome please give her kudos!!!! She turned a bad situation with another dealer to a great one at klaben. She is awesome please give her kudos!!!! More
by brian
Employees Worked With
Nikki Ripley
July 19, 2023
When parking and daytime running lights burnt out on my Jeep, the Klaben Team provided a fast response to my problem. Work was scheduled right away, and everything was fixed. I appreciate their help. Jeep, the Klaben Team provided a fast response to my problem. Work was scheduled right away, and everything was fixed. I appreciate their help. More
by maherkimer
Employees Worked With
July 19, 2023
Absolutely hands down the best dealership around, from the sales staff to the clerical workers and best of all the service department is amazing, I cannot say enough good things when having to take my veh the sales staff to the clerical workers and best of all the service department is amazing, I cannot say enough good things when having to take my vehicle in for service. They treat you like a friend and do the very best job around! Joe is phenomenal, as always, very experienced knowledgeable and professional. I am thankful for this dealership! I drive over an hour away to get there. They are definitely worth it. Thank you for beyond a five star experience, keep up the fantastic job! More
by Jenniferl72
July 18, 2023
I talked to jim about the fact that with my oil being changed, I was still a quart short on oil, and my husband had to put the oil in himself. That was an expense that should’ve been covered by klaben. I changed, I was still a quart short on oil, and my husband had to put the oil in himself. That was an expense that should’ve been covered by klaben. I had no issues with joe. Unfortunately I was expecting to hear something from jim and I never did. I hope that this matter was addressed. My issue with my trunk not always opening is still an issue and joe offered to get my vehicle in, but I have not had the time to schedule it. More
by jkwilson85
