Klaben Ford Lincoln

Bob Paytas is Salesman and Friend Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and if he doesn't have the answer he will find out for us. We have recommended our children to him so now he is a "family friend". More

Bob Paytas all the way !!! Bob Paytas is more than just your salesman. He is the BEST!!!! He won't send you off in a clunker. all the way !!! Bob Paytas is more than just your salesman. He is the BEST!!!! He won't send you off in a clunker. More

Buying from klaben was easy! Buddy and Tom was very professional ,buying my 2015 mkc lincoln was easy. I would highly recommend to look them up. Will definitely do my car buying f Buddy and Tom was very professional ,buying my 2015 mkc lincoln was easy. I would highly recommend to look them up. Will definitely do my car buying from them in the future More

Kenny found a way to make it happen Kenny King has been my salesman on 2 previous occasions - great experiences both times. Last weekend, I found myself in a pickle. My 15 year old vehic Kenny King has been my salesman on 2 previous occasions - great experiences both times. Last weekend, I found myself in a pickle. My 15 year old vehicle suffered a major engine event. Not wanting to put the necessary money into a car that old, my wife and I called Kenny. I explained our situation - we still had a year to pay on the Fusion we bought in 2010, but I needed a second vehicle. I laid out the parameters to Kenny what I would like. He listened and came back at me with the truth. He told me the first scenario I had in mind was not going to work, but he had an alternate plan geared to what I had told him. We negotiated a couple of different scenarios. Knowing the boundaries I asked him to work within, Kenny showed us a 2014 Focus that my wife fell in love with. Step 1 - Mama's happy. Step 2 - The negotiation. At the end of the night, I had upgraded from a 4 year old and 15 year old car to a 4 year old and a new car for just $13 a month difference. After everything was agreed to, I thanked Kenny for calming my frazzled nerves. He is a father with adult children as I am. I told him "Do you know the peace of mind you just gave me because my wife and kids now have a safe, reliable vehicle to ride in?" Kenny didn't need to answer, he just smiled and nodded his head. He completely understood. Selling cars is his job, but he is a wonderful, caring compassionate man. My wife and I are lucky to be considered his friend as well. Thanks, Kenny - you're the best! When we came back the next day to finalize all the paperwork, Christine was fantastic to work with. Very professional, and yet very easy going and approachable. Now all that is left to do is enjoy our Focus! More

Terry Baughman This was my daughter's (Ehren's) first new / used car she purchased on her own. I knew she would be in good hands with Terry Baughman. Thank you Terry This was my daughter's (Ehren's) first new / used car she purchased on her own. I knew she would be in good hands with Terry Baughman. Thank you Terry as always for the great service. Sandi Buchanan More

High Expectations Tex Welch It was time to trade in my explorer and I was not looking forward to this that is until I met Tex Welch. Tex Welch made the car trade in and purchase It was time to trade in my explorer and I was not looking forward to this that is until I met Tex Welch. Tex Welch made the car trade in and purchase experience pleasant, easy and stress free for me. I simply let Tex know the criteria of what I was looking for and he came through with flying colors!!! I could not have asked for a better person to deal with. From this point forth I will always be a return customer to Tex and HIGHLY recommend others to meet with Tex on your next vehicle purchase!!!! More

Our pleasant experience! From the moment I contacted Doug Carter, to the moment we drove away in our 2010 Ford certified Mercury Mariner, we were treated with professionalism From the moment I contacted Doug Carter, to the moment we drove away in our 2010 Ford certified Mercury Mariner, we were treated with professionalism and felt a "Customer 1st" attitude from the entire staff at Klaben Ford. What can sometimes be a drawn out process was instead rather quick, precise and organized with Doug Carter and the team at Klaben Ford. More

Tex Welch comes through again! My wife and I, and our families have been customers of Klaben Ford for over 30 years. We only buy Fords, and we only buy from Klaben Ford. For the pas My wife and I, and our families have been customers of Klaben Ford for over 30 years. We only buy Fords, and we only buy from Klaben Ford. For the past 10 years or so, Tex Welch has been our personal representative at Klaben Ford. My wife and I recently renewed our leases assisted by Tex. As usual, he was well prepared, had already pulled up vehicles we were interested in looking at, and worked out payment figures. The lease renewal process went seamlessly. I trust Tex and have always found him to be honest and above board in our interactions. The services that Tex provided us were excellent and well appreciated. Michael Smith More

Great Customer Service I recently cam into Klaben Ford on 10/17/14- to purchase a new car. I have purchased 2 cars previously with the assistance of Christopher Moldas- whic I recently cam into Klaben Ford on 10/17/14- to purchase a new car. I have purchased 2 cars previously with the assistance of Christopher Moldas- which is the reason I came back to Klaben on that day. Chris was not in the office but Danny Sawyer assisted me. I was very happy with the service/assistance that I received on that date. If Chris or Danny are still with the Klaben team when it comes time to purchase my next vehicle I know I will be in great hands. More

Kenny & Matt were great to work with. This is our second vehicle we purchased from Kenny. He is extremely helpfull and helped us get the best possible deal. Matt was also very helpful, he This is our second vehicle we purchased from Kenny. He is extremely helpfull and helped us get the best possible deal. Matt was also very helpful, he did a great job explaining all the technical aspects of our new vehicle. We'll be back when we buy our next vehicle. More