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Klaben Ford Lincoln - Service Center

4.8

1,711 Lifetime Service Reviews

1089 West Main Street, Kent, Ohio 44240

1,715 Reviews of Klaben Ford Lincoln - Service Center

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November 14, 2018

"Always perfect"

- Ruby Red

My experience with the Service Department and especially with Mona Crooks is always perfect. She is always friendly and very helpful. Mona has been our service rep for many years and we wouldn't want it any other way.

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 14, 2018

"Great service"

- Carol

I will only deal with Mona in the service department because she always takes care of my concerns and points out what needs to be done to keep my Escape in good working order.

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 14, 2018

"New tires"

- firegav

Well in Ohio winter has arrived, needed new tires. Klaben Ford was the top dog on prices, talked with Mike Brandvold compared prices shopped around found a great deal ford matched it. Well no need to go shop around he did for me. Eric Chapman did the work he always takes care of tires a suspension problems for me, what great mechanic never have to worry when he’s on the job. Fixed right the first time as always like I’ve no other ford dealership in my opinion comes close. Of course I have to mention Chris Moldas the beast salesman around. Told him I was ther came over to talk and see if I needed anything. What team, What family.

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Moldas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Chapman
November 14, 2018

"Diagnosis and repair of hood latch."

- BUCKEYEAL

A third party added a tow hitch to the front of our Ford SUV so that it can be towed by our motor home. When finished, the hood was jammed and could not be opened. Klaben service was able to open the hood and determined that the latch was bent. Klaben then worked with the 3rd Party to replace the latch.

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Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 14, 2018

"The service center is always courteous and helpful."

- 419drrupp

I have never been disappointed in the staff and service at Klaban Ford Service Center. They have always been courteous and friendly; they have always looked after the needs of the customer and provided excellent car service. Bless you all.

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Great customer service "

- Mrsfish

I wanted to thank Dan Peters for the outstanding customer service once again. Dan always goes above and beyond to make sure I am happy.

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Recommend Dealer
Yes
Employees Worked With
Daniel Peters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike Pascal
November 13, 2018

"Great Service & Personable Staff"

- ERIC.BAUGHMAN

Staff was helpful and answered questions to help understand the process. Body work was EXCELLENT! Would return with any other work needed and would recommend to anyone.looking for a reliable center.

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Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Workman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ryan Rauschenburger is a superb Body Repair Tech!
November 13, 2018

"Great company and great employees!"

- Ksufan11

I have been buying/leasing vehicles from Klaben for decades. I have leased my last 2 from Roscoe and have been completely satisfied with everything.

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Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roscoe Woodberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Awesome As Always "

- KSCHILL2

Even though I ended up being there longer than expected, they found a leak and took care of it that day, sending someone to another part stope to get the part!

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Certified Pre Owned F150"

- mjkeas

I get all my service on both of my vehicles from Klaben Ford, Kent. The service department is top notch and delivers excellent service. Nate Bryant and Kim Wolfram are the BEST!!

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Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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