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Klaben Ford Lincoln - Service Center

4.8

1,624 Lifetime Service Reviews

1089 West Main Street, Kent, Ohio 44240

1,626 Reviews of Klaben Ford Lincoln - Service Center

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September 25, 2018

"Great Experience!"

- dennis2016

Professional service, friendly atmosphere, quality repairs, is what I look for in a service center, and you guys haven't let me down! Great job!

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 25, 2018

"Great"

- AVERYDERICA

The salesman that sold me the car was great(Tye Davis) The service center is awesome .The lady in finance (Christine Klaben ) Was very friendly and resourcefu.

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Recommend Dealer
Yes
Employees Worked With
Christine Klaben
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 24, 2018

"Service"

- terrydkaufman53

My only concern was the fact that I missed a voicemail that my car was ready no one made a second attempt the same day my car was not return till the next morning

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Yes
Employees Worked With
September 24, 2018

"Awesome"

- Chris Brode

Great visit with service! I had my car back to me in a timely matter. Mona was great to work with. Also stopped over to See Roscoe for my spare Key. Great Guy! Overall great experience.

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roscoe Woodberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 24, 2018

"Great work and service."

- DJH

Outstanding service. Great work. Minimum wait time. Coffee, cookies, doughnuts offered. Have used this dealership for years. Very pleased with both sales and service. Highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terry Baughman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andy Bellian
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike Bellian
September 23, 2018

"Repair and personnel"

- MENIBR

Excellent work at this service center.Managers very up on repair work.Would recommend this service center to all....work done in very reasonable time ...

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Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 23, 2018

"Check up & oil change"

- Nicole1971

They are so friendly and accommodating. They had my car done faster than expected! We always have a good experience with every check up or recall notice repair. Highly recommend this dealership and service department to all of our friends and family.

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Recommend Dealer
Yes
Employees Worked With
Kyle Sott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"Maintenance service with loyalty link "

- Skemp3

I have never had a bad experience with service at klaben. I think Joe is excellent. Appreciate that I work with him every time I come in. Awesome. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Excellent"

- leighann.combs3

Everybody at Klaben both in service and sales are awesome. Will recommend to all my friends and family. Ask for Brandon P. He knows his stuff

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Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Great Service from beginning to end"

- Bob W

Excellent customer service skills in this dealership. Car problems are not fun for anyone, but these guys know how to take some of the pain away. Being from out of town, it would be difficult to use the dealership again, but if you are from that area, I would highly recommend them. Everyone I dealt with, from beginning to end was pleasant, and helpful. Plus my car was finished when promised, and repaired correctly. Thank You!!!

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brandon Pritchett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Lady who took care of the rental car was very helpful!!! Sorry I dont remember her name.
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