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Klaben Ford Lincoln

4.9

5,939 Lifetime Reviews

1089 West Main Street, Kent, Ohio 44240
Call (330) 673-3139

5942 Reviews of Klaben Ford Lincoln

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June 21, 2018

"Easy Service Appointment"

- dlwright-stow

It is easy to make a Service Appointment online. Check-in is handled efficiently. The people are friendly and helpful. I use Klaben Ford for my Lincoln and Klaben Chrysler for my Town & Country.

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 21, 2018

"They whe re very helpful."

- gipsonlogan9060

They worked with me as I was out of state. They even got everything ready for me the say before oh tot there to make it easy to walk in and start the paperwork.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Louis Polos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Stickler
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 21, 2018

"Great service"

- dmerleno

I have had my car serviced at Klaben Ford exclusively in the past several years. The level of service is unbelievable, the people are friendly and helpful. Their prices are very reasonable. I would buy a car at Klaben Ford just for the great service!

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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"2006 Dodge Ram repair"

- HDCHILDRESS

Not the first time I have my vehicles repaired at this shop. I keep coming back because of the great job they do on repairs. Looks like new again.

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Recommend Dealer
Yes
Employees Worked With
Steve Workman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Great Customer Service"

- MONTAGOBURGESS

I came in and forgot to schedule an appointment for an oil change. The Service Manager worked us right in. Was out in no time. Thanks

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Yes
Employees Worked With
Floyd Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Love my new Lincoln"

- jamaker01

Klaben Lincoln and Nate Bryant are the best. Great inventory to choose from and the people are easy to get to know and are very knowledgable about the cars they sell. Nate is a very personable guy and knows his "stuff". The whole purchase process went flawless and he even delivered the car to my home for me. We've actually became friends over this deal.

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Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christine Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Honesty and Integrity"

- RESPOND112

Every time I have taken my car in for service I have never been disappointed with the level of customer service and the quality of work that I have received as soon as I walk through the door. Patrick has always been my contact. He is always friendly, polite and courteous. He listens very carefully to understand the issues I have with my vehicle and why I have brought it in for service. Patrick keeps me updated on the status of the work and lets me know in a timely manner when the work has been completed. It has always been earlier than expected. They never try to sell you service that I didn't request. They complete what I requested. No pressure. If they find an issue they report it to me and tell me how long I can go before I will need to make repairs. Honesty and integrity . That is why I continue to recommend this service to all of my family and friends. Great work and service.

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Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 19, 2018

"Love our new car!"

- Klamson

Doug was great! He made the process smooth and as stress free as car buying can be. Doug made sure to work with our budget. I am very happy with our car and would definitely recommend working with Doug.

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Recommend Dealer
Yes
Employees Worked With
Doug Carter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 19, 2018

"friendly, experienced team"

- MOOMABELL2

This service center has provided my vehicle with at least 10 years of friendly, experienced teamwork, even though it was not purchased at Klaben. I am reassured that the replacement parts are correct and of the best quality. They are always willing to work with my schedule and to secure alternate transportation should I need it. The staff respectfully listens to my concerns and follows through on explaining the details of the problems to me. They treat my 2004 Taurus wagon with the same TLC and respect as they would a 2019 Lincoln! That's a class act!

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Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Bradford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe French
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : "Loretta" in billing/rental office is a super lady!
June 19, 2018

"Lincoln Service"

- RBHCMH

Klaben Lincoln Service provides excellent customer care and reliable and honest car service. I have had my car for eight years and this is the only place I take it too.

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Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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