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Klaben Ford Lincoln

4.9

4,879 Lifetime Reviews

1089 West Main Street, Kent, Ohio 44240
Call (330) 673-3139

4879 Reviews of Klaben Ford Lincoln

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October 22, 2017

"service appt."

- Sherry Albertson

You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usually see Mike but have talked and worked with others. Great team!

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Yes
Employees Worked With
Mike Brandvold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 22, 2017

"A Positive Buying Experience"

- Dick and Pam

We received prompt, professional, courteous and knowledgeable treatment during the recent purchase of our new Ford vehicle. We would recommend Dan, Chris and Stephanie to others seeking transparency. This was our first purchase from Klaben Ford Lincoln and they made it a pleasure to do business with this dealership.

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Yes
Employees Worked With
Dan Peters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Volk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Stickler
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 22, 2017

"Surely Perfect!"

- Jenn Hebe

The gentlemen at Klaben are just the absolute best! Dave, Don, and Jennifer make sure that buying a car is the best experience possible. They move mountains and make sure you are happy. They made sure I walked out with the car of my dreams. They made sure that during my time waiting I was more than comfortable. They treated me like family. I was their little sister and they needed to know that I was getting the perfect car, the perfect deal, and the perfect service, and they made sure of it! If you're looking to buy a car, you need them by your side. The Klaben family are just amazing! I can't thank them enough! They made my day and my experience absolutely perfect!

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Recommend Dealer
Yes
Employees Worked With
Don Batten
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Mott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 21, 2017

"Very happy with new Continental!"

- Jean

We bought a Lincoln MKZ from Jeff a few years ago. We really liked the car, but we just needed a little more room. Jeff showed us a Continental, explained all the gadgets, and made the deal easy to say yes. Thank you Jeff and Klaben for all you do.

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Recommend Dealer
Yes
Employees Worked With
Jeff Tetreault
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christine Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 20, 2017

"Excellent Service "

- ghtaylor

I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was faulty. He explained to me that it was covered under extended warranty plan. Brandon answered my questions and was very polite.

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Yes
Employees Worked With
Brandon Pritchett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 20, 2017

"‘16 F-150"

- PM747

unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recommend Klaben to others!

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Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 20, 2017

"Nick and Jennifer were wonderful to work with!"

- cabarile

My experience with Kent Klaben Ford was absolutely fantastic. everybody was very friendly. We were lucky enough to work with nick and jennifer. both were very friendly. Nick kept going back to try and get us more discounts he was great. Jennifer got us out of there pretty quick. When i turn in my escape I hope that they are both still working there. Our experience with Kent Klaben Ford was excellent and i would definently recommend this dealership to my friends and family.

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Yes
Employees Worked With
Nick Schrader
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 20, 2017

"I love Klaben"

- Khershey

I was provided exceptional customer service at Klaben once again! Bob Paytas helped me find the right car for me at the right price. Thanks Klaben!

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Recommend Dealer
Yes
Employees Worked With
Bob Paytas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kyle Sott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 20, 2017

"Helpful, trust work done"

- cabbiemom

I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't try to "up-sell" your service, by telling you that you need something not necessary, and while not the "quickest" at doing an oil change/tire rotation, they do an adequate job at trying to get your vehicle done while you wait, especially on a busy Saturday. I have had to wait 4 hours or more at another local Ford dealer, and Klaben got the job done in 1 1/2 hours. I have trusted them in the past to do my recall and repair work on vehicles, and will continue to do so. Overall, I am pleased with their work, friendliness, and professionalism, and would recommend them to others needing similar work done.

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Yes
Employees Worked With
Joe French
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 19, 2017

"More than a Dealer!!!"

- GREGMCCLELLAND

At Klaben Ford you are more than a customer...you are family. They make sure you are comfortable with your deal and that you are more than a number to them but family. I have never been pressured into a deal or rushed to make a decision. They take time to allow you to process the purchase and look for the deal that is best for you. I think that is why Klaben is so successful because they realise that they could sell a few cars to some people for a while but to get them back they have to feel comfortable and the deal worked in their lives. Thank you Rich and thank you Mike for always making it an easy decision where to make my car purchases. You are more than a dealer to me...you are family!!!!

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Yes
Employees Worked With
Mike Cooney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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