I'm giving the Klaben dealership and my sales person a 5 start rating. Over the years my wife and I have dealt with other dealerships and have never had a good experience. In fact, I'd say it's always been terrible. Mostly deceptive with awful customer service, that's what we've had previously. The Klaben experience was exceptionally easy and painless. From initial contact to the final sale, it was good. They were upfront with details, price, and the terms of sale/lease. I highly recommend the Klaben dealerships too anyone.