Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had a major issue with my car and once again Aaron Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly been a blessing to work with and they communicate so well. Definitely feel like family at Klaben! Gavin also was beyond amazing!! He handled my irrational outburst so well and I again apologize to him for how upset I was and how professional he handled the situation More
Was pleased with the professionalism and caring of the staff. We will shop here again. staff. We will shop here again. More
My experience with Klaben Ford in Kent has been through their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in fo their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in for service. Thanks Michael and Klaben Ford for the great and fair service. More
My experience with my lease trade in was very easy & fast; Kyle was very helpful and had everything ready for me when I showed up. Jenn was just as helpful & efficient. fast; Kyle was very helpful and had everything ready for me when I showed up. Jenn was just as helpful & efficient. More
I have been purchasing vehicles at Klaben for over 40 years and have always been treated well. I wouldn’t do business anywhere else. years and have always been treated well. I wouldn’t do business anywhere else. More
Mona is always great. She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things ne She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things need to be done and gives me an estimate of how much it will cost. More
Mona is great to work with, she explains everything, asks if you have any concerns or questions, and always is very efficient at making sure everything gets taken care of if you have any concerns or questions, and always is very efficient at making sure everything gets taken care of More
Went to Klaben to lease a vehicle, wanted one smaller than my Explorer, but bigger than an Escape, so I looked at the Edge, was very nice so I got the Edge than my Explorer, but bigger than an Escape, so I looked at the Edge, was very nice so I got the Edge More
I brought my Lincoln in for a re-call issue. Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without a problem! His communication was excellent and appreciated! He even washed my car before finishing the job! I’m really impressed with Mr Thurman and Klaben Lincoln Mercury. I’ll return whenever I have another chance! Thank you! More
Had the pleasure of Kyle Crowe being my salesman recently when I was looking for a new vehicle….This young man is very knowledgable about all the on hand inventory available, he appropriately suggested a fe when I was looking for a new vehicle….This young man is very knowledgable about all the on hand inventory available, he appropriately suggested a few similar trucks to look at while I was there and made me feel completely confident with my choice!!! I was totally in control of my time, best part no uncomfortable high pressure pushy sales tactics and i was grateful for it. The Finance dept is very helpful and insightful. I am truly impressed with all the staff at Klaben Ford.🚕🚘🛻 I will send my friends and family to Klaben in Kent when they are in the market for a Vehicle. Repeat customer for my future needs! Most importantly I absolutely LOVE my Ford Ranger !! They had the exact Trim package, color, accessaries and price I had been looking for! I Still smile every time I get in and start her up🔥 More