Klaben Ford Lincoln

You really don't know how good a dealership is until you have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this was a thing. This is NOT Klaben's fault in any way, but guess what? They're replacing my wheel at no charge. Folks - if you're not coming here, you should be, as Richard Klaben's philosophy is being pushed down to his staff and it's one we all could aspire to. Thanks to the team! More

Got a chance to work with Luke on the purchase of the 2020 Ranger. Was an easy and uncomplicated process. I'd consider Klaben for your next purchase, new or used. 2020 Ranger. Was an easy and uncomplicated process. I'd consider Klaben for your next purchase, new or used. More

Great people there. Worked with Bo stewart and David Mitchell. Both were very knowledgeably. 3rd vehicle we have purchased from klablen ford in Kent. Worked with Bo stewart and David Mitchell. Both were very knowledgeably. 3rd vehicle we have purchased from klablen ford in Kent. More

This was my first car lease thru Klaben. Wonderful encounter. Bo Stewart is an excellent salesperson. He is so very pleasant as well as very knowledgeable. I definitely will be back. Wonderful encounter. Bo Stewart is an excellent salesperson. He is so very pleasant as well as very knowledgeable. I definitely will be back. More

Klaben is the best dealership for sales and service period! I had 2 cars go in for service oil change tire rotation, and a truck for new rims and a broken mirror. Mike wrote both he said oil change sho period! I had 2 cars go in for service oil change tire rotation, and a truck for new rims and a broken mirror. Mike wrote both he said oil change should be quick but the truck my take a day or two, I wait for certain tech on my truck. Both down rather quickly got the fusion back that day and my truck 3 days later. So nothing negative against Mike and Eric and oil change team, they did great. Here’s the rub I have is with paperwork, the fusion was done rather quickly I live a block from the dealership. I drove past and saw my fusion sitting done, so 3 more hours for the paperwork people to finish is a little ridiculous in my opinion. Eric did a fantastic job that’s why I wait for him he was done Saturday morning I picked up my truck in afternoon and paperwork was not finished, had to go in Monday. I love the dealership and will not go anywhere else. Also shout to Tyler who kept me informed on my truck Mike was off. Oh can’t forget my main man Chris awesomeness Maximus Moldas who helped with a upcoming sale. More

Justin is always really helpful and professional. He's been the first one to assist me when I come in for service, friendly, and service is always satisfying! He's been the first one to assist me when I come in for service, friendly, and service is always satisfying! More

Easy process , very thankful for a seamless lease . Very happy to have my new maverick after a long waiting period. David was kind enough to drive it to me which was super helpful Very happy to have my new maverick after a long waiting period. David was kind enough to drive it to me which was super helpful More

Very pleased with our car and the service Klaben does we will always go to klaben will always go to klaben More

I had a great experience with Klaben. My Bronco had an antifreeze leak and Tyler in Customer Service took very good care of me and had my vehicle back to me in just a day. I would defin My Bronco had an antifreeze leak and Tyler in Customer Service took very good care of me and had my vehicle back to me in just a day. I would definitely recommend Klaben!! More