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Klaben Ford Lincoln

4.9

5,289 Lifetime Reviews

1089 West Main Street, Kent, Ohio 44240
Call (330) 673-3139

5289 Reviews of Klaben Ford Lincoln

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January 23, 2018

"Awesome"

- GeraSnelling

Nate was very understanding and patient to all questions I had about leasing options. I was really pleased with the level of care and attention directed towards by account. I think I would recommend Klaben Ford to anyone who asks for a good dealership in the area.

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Recommend Dealer
Yes
Employees Worked With
Nate Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Amazing experience "

- dmcgraw

Doug Carter is an amazing salesman. He will do what is necessary to get you the car you want at a reasonable price. He goes above and beyond.

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Recommend Dealer
Yes
Employees Worked With
Doug Carter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Great service "

- dmkuhn156

Great and would recommend to others and havve received gr eat device from both management and sales and looking forward to getting a new Lincoln this year

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Battery change"

- aniernbe

Floyd and James were awesome to work with! I am a college student with not a lot of time on my hands, so I was super impressed with how quick and efficient they were! Thank you!

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Recommend Dealer
Yes
Employees Worked With
Floyd Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Perkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Excellent"

- cioandviv

We had been working with Doug since September of 2017 I had a Chapter13 in progress as soon as I received the order Judge Doug was all over it he called me we set up an appointment we got the car signed and were out a lot faster than I thought. Excellent experience

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Recommend Dealer
Yes
Employees Worked With
Doug Carter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Fantastic! "

- CSTOCKLEY

Kyle Sott did an excellent job checking in my car and identifying the need for recall parts to be installed. He made arrangements for me to have a rental car for the day so I did not have to wait for the repairs to be completed. Thanks Kyle!

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Recommend Dealer
Yes
Employees Worked With
Kyle Sott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 22, 2018

"Trozzo Escape Experience "

- Tim

This was our first experience with Klaben. It won't be our last. We had outstanding service and are very satisfied! Our salesperson, Mike Cooney, was extremely knowledgeable and wonderful to work with.

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Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 22, 2018

"great"

- djmiller44224

Great except I did get not get a sticker on my windshield with the mileage on it. I had a lot of work done and I brought the car in at 7:30 am and picked it up at 5 Pm . They took me home for the day and picket me up.

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Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : There was none
Jan 22, 2018 -

Klaben Ford Lincoln responded

Thank you for taking the time to provide us with your valuable feed back and positive comments. I also want to apologize for our oversight and neglecting to provide you with the windshield sticker indicating your next service due. Thank you also for taking the time to speak with your service advisor Kim Wolfram, on the phone and allowing us to correct our oversight. If there is anything else that we can do for you please let us know. Thank you again for your feed back and thank you for your business. Mike VanHoose, mvanhoose@klaben.com, 330-593-6879.

January 21, 2018

"Purchase of 2016 Escape Titanium"

- bdavis_44224

This is the second car I have leased or purchased from Nate at Klaben Ford. I have been extremely impressed with his ability to be professional and at the same time friendly. Nate goes out of his way to help with any question I may have had in reference to the purchase. I would highly recommend both Nate and Klaben Ford for anyone who is interested in buying or leasing a vehicle.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Nate Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Wolfram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christine Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2018

"Excellence once again"

- deborah17

This was the first experience of negotiating a lease. I have purchased three certified pre-owned vehicles and have been satisfied with the professional Ford care and service. The salesmen were very thorough in research, negotiation, presentation and addressing all questions. Our family decided to trade in both our vehicles and lease a 2018 Escape and a F150 Truck. Thank you Klaben Ford Team!

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Recommend Dealer
Yes
Employees Worked With
Branden Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Louis Polos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Stickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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