Klaben Ford Lincoln

car purchase My sister and I purchased cars at the same time. Gene, our salesman made our experience so much more fun. Such a sweet and patient man putting up wit My sister and I purchased cars at the same time. Gene, our salesman made our experience so much more fun. Such a sweet and patient man putting up with our craziness. I would definitely recommend your dealership to anyone shopping for a car. More

Fusion Thank you Joe this was the best car buying experience I have ever had! Couldn't be happier with our experience. Thank you. We will be back Thank you Joe this was the best car buying experience I have ever had! Couldn't be happier with our experience. Thank you. We will be back More

Amazing Car Buying Experience with Dan! Dan provides the smoothest, most efficient, knowledgeable, car buying experience you could find. He can take you through every step from start to Dan provides the smoothest, most efficient, knowledgeable, car buying experience you could find. He can take you through every step from start to finish without any surprises. He was able to find exactly what I wanted. His communication skills are first rate. I live in PA and Dan was able to help me pull off a surprise in OH. Dan will take the extra steps to make it a wonderful experience. I will definitely go back to Dan for my next purchase! More

Bob is great! My lease was not even up yet, I went in on a whim, on a short trip home. I was in and out in under 2 hours. I drove off the lot in a 2015 escape and My lease was not even up yet, I went in on a whim, on a short trip home. I was in and out in under 2 hours. I drove off the lot in a 2015 escape and I couldn't be happier. Bob was great to deal with, as always, hr found me exactly what I was looking for. More

Car buying made easy! I don't even know how to thank Doug Cater and the Klaben team. Due to my husbands illness I was forced into a limited income and was barely making en I don't even know how to thank Doug Cater and the Klaben team. Due to my husbands illness I was forced into a limited income and was barely making ends meet - Doug who has been my salesman and knew of my situation worked a miracle with the Klaben team to get me into a new smaller car with a much lower payment and better gas mileage! Now I can now breath easier and enjoy driving my new Ford Focus!!! My family and I will never purchase a car anywhere else - or from anyone else but Doug - Klaben is home! T More

excellent We knew what we wanted and Rich Klaben and Bob Paytas delivered. We where in and out within a couple of hours. Couldn't be happier with our experience We knew what we wanted and Rich Klaben and Bob Paytas delivered. We where in and out within a couple of hours. Couldn't be happier with our experience. Thank you. More

Thank You Ty Davis! Ty Davis made the usual dreaded experience of purchasing a new car relatively painless. He is an excellent salesman, very knowledgeable about product, Ty Davis made the usual dreaded experience of purchasing a new car relatively painless. He is an excellent salesman, very knowledgeable about product, inventory, and the purchasing process, and was with me from 1st contact via internet through changing my plates at the very end. He was very helpful, friendly and willing to listen to exactly what I wanted in my new Escape. Thank you Ty! More

Great customer experience Gene Grabiec is a terrific sales professional to work with. We have had the experience of purchasing two vehicles with Gene and he continually follow Gene Grabiec is a terrific sales professional to work with. We have had the experience of purchasing two vehicles with Gene and he continually follows up after the sale to make sure we are satisfied with the ownership experience. Gene goes out of his way to make sure we are taken care of. Gene also arrange for our date night test drive of the Lincoln MKC. The MKC was great and it was a pleasant surprise to find our car completely detailed and looking new when we returned! It is a treat dealing with Gene and his commitment to customer service is the reason we would return for our next car. More

The one-of-a-kind dealership in NE Ohio We bought our second Mustang GT convertible from Klaben and dragged friends and colleagues into their dealership - for a reason! JT is always straight We bought our second Mustang GT convertible from Klaben and dragged friends and colleagues into their dealership - for a reason! JT is always straight and friendly, no tough negotiations or hassle. Believe it or not, we don't even bother to 'shop around' anymore. Besides being treated as family we liked the 'performance' of the sales team and JT. Patience is not necessarily our strong suit - so we were highly pleased o take delivery of our Mustang that was supposed to come in in march before Christmas. Kudos to Klaben! More

Excellent sales service Tom Nicodemus was excellent. He was thorough, thoughtful, not pushy, answered my questions and was patient. I'd highly recommend him to anyone searc Tom Nicodemus was excellent. He was thorough, thoughtful, not pushy, answered my questions and was patient. I'd highly recommend him to anyone searching for a vehicle. More