
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,804 reviews
My wife and I have been coming to Klaben Ford for over 15 years. In those years, we have only dealt with two sales associates, most recently Doug Beavers. That relationship is the reason we return to Klabe years. In those years, we have only dealt with two sales associates, most recently Doug Beavers. That relationship is the reason we return to Klaben and will continue to do so for our next purchases or lease. We have always been treated extremely well. Doug and the entire staff have been attentive to our needs as a family with respect to vehicles and budget. Following a purchase, Doug has made sure we understand the vehicle features and is available to answer any questions we have. Our overall experiences at Klaben is why we recommend this dealership. More
I was looking to replace my 13 year old SUV and decided to look at the Explorer even though it was more vehicle that I needed and more money than I wanted to spend. Doug Carter showed me the new Escape an to look at the Explorer even though it was more vehicle that I needed and more money than I wanted to spend. Doug Carter showed me the new Escape and I was pleasantly surprised on how much it had been changed. It is EXACTLY the size I need & I chose it over the Explorer. Not only is it the right size for me but I saved a lot of money by not buying more SUV than I really needed. This was the first vehicle I bought without my Dad or husband with me and it was a pleasant experience. When my lease is up: I WILL go back to Klaban even though there is another Ford dealer closer to where I live. Service means a lot to me. Anyone looking to buy or lease will do themselves a disfavor if they DON'T take time to see Doug Carter at Klaban before they buy or lease. You won't be sorry! More
Klaben Ford is the BEST!!!! We have dealt with them & Dave Mott for over 30 years! That in itself is testimony to a great business and the professional people like Dave that they employ. We have purchase Dave Mott for over 30 years! That in itself is testimony to a great business and the professional people like Dave that they employ. We have purchased new, used, and leased new vehicles over that period of time. Dave has made each one of those experiences simple and easy. Until shopping at Klaben, car buying was not pleasant. From the sale to service, they excel well above the rest of all dealers. If your not buying a car from Dave Mott at Klaben, I would highly recommend doing so in the future. You will definitely be pleased with the experience. Thanks Dave & Klaben Ford for your many years of quality service to your customers. Bill from Munroe Falls, Ohio More
Bob Paytas made my entire experience once again amazing. This is my sixth time I have purchased a car from Klaben with Bob Paytas, and he continued to go beyond my expectations. I have a busy work schedule, This is my sixth time I have purchased a car from Klaben with Bob Paytas, and he continued to go beyond my expectations. I have a busy work schedule, and Bob gladly brought a vehicle to my place of business for me to test drive! This brought alot of attention from my co-workers, some of whom are now customers of Klaben and Bob Paytas. I am definitely a Klaben customer with Bob Paytas for life! More
I had read Klaben's reviews on the internet, and knew it was a place I needed to stop. Not only did they have great deals that I was interested in learning more about, but their outstanding customer sati it was a place I needed to stop. Not only did they have great deals that I was interested in learning more about, but their outstanding customer satisfaction on review websites made me feel comfortable enough to go there to look for my first new car. During my search, where other dealerships fell short, Klaben excelled. They were able to reach the price I was hoping to receive, and even tried to find more incentives that could make the price even lower. This being my first new car, I was unaware of many of the things I needed to consider when buying, but Klaben happily helped me through and I really appreciate them for that. More
I just made my 4th vehicle purchase from Klaben. I can honestly say every time they have exceeded my expectations.This is what car buying should be. This place is the perfect example of professional excel honestly say every time they have exceeded my expectations.This is what car buying should be. This place is the perfect example of professional excellence.They are a locally owned family business that treats you like family. My sales professional Don Cheatwood was incredible. He could tell I really wanted a pick up truck and he put me in the perfect truck. No pressure just real service. I love it! Every sales person there was so kind and exited for me to be getting my truck even though I was not buying it from them. I even met the owner Richard Klaben. I have a tremendous amount of respect for the company he operates. This dealership knows how to retain customer loyalty. You can be sure I will be back for number 5 and more. More
Our sales representative, Gene Kallmeyer, was courteous, knowledgeable and responsive. He took the time to learn how we would use a truck and offered advice about what would best suit our needs. Working w knowledgeable and responsive. He took the time to learn how we would use a truck and offered advice about what would best suit our needs. Working with Gene and Klaben Ford was the best vehicle buying experience that we've had. I would highly recommend Gene to family and friends. More
Best truck leasing experience I ve had. Very informative and friendly. Answered every question I had professionally and correctly. Will recommend dealer to friends and family. Dave Mott was a great help. We and friendly. Answered every question I had professionally and correctly. Will recommend dealer to friends and family. Dave Mott was a great help. Went with this dealership over another because of Dave. He was a great help. More
I had a great experience at Klaben. Ty was very friendly and helpful in helping me get the car I wanted for a price that fits my budget. I will definitely be returning for my next car. and helpful in helping me get the car I wanted for a price that fits my budget. I will definitely be returning for my next car. More