Klein Honda
Everett, WA
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596 Reviews of Klein Honda
Geoff Made My Experience Easy and Enjoyable! I decided to check out Klein Honda based off of a friend's recommendation. I've been thinking of purchasing a car for a year or so now but I have had I decided to check out Klein Honda based off of a friend's recommendation. I've been thinking of purchasing a car for a year or so now but I have had some reservations. Luckily, Geoff answered all of my questions and made me feel extremely comfortable. I've heard of dealerships and salespeople who will tell you whatever it takes for you to buy their product but I could tell Geoff was speaking honestly and was concerned about my best interest. For these reasons I'm giving Geoff and Klein Honda a 5 star rating! More
Raj knows Honda Products!!! Klein Honda is an excellent place to buy a Honda. I got my Odyssey from Klein and I was really impressed with the deal that i got. Thanks to Raj Sharm Klein Honda is an excellent place to buy a Honda. I got my Odyssey from Klein and I was really impressed with the deal that i got. Thanks to Raj Sharma. It was even better at the end than my target deal (truecar price). I highly recommend product specialist Raj. He knows a lot about Hondas. He was really polite. Great experience overall. It took us about 1.5 hours and i got the key to my 2017 Honda Pilot. Love it. Great deal. More
Great Experience Geoff helped us find our Kia Optima and i couldnt be happier. His easygoing demeanor made the process very easy. We will be back for our next vehicle. Geoff helped us find our Kia Optima and i couldnt be happier. His easygoing demeanor made the process very easy. We will be back for our next vehicle. More
yay for Geoff Ross I needed to let you know how lucky you are to have Geoff Ross in your employee. He’s the best car salesman I have ever dealt with. Thanks. I needed to let you know how lucky you are to have Geoff Ross in your employee. He’s the best car salesman I have ever dealt with. Thanks. More
Klein is King We had a great experience at Klein. Geoff helped us and knows his product well. We bought a CRV. Much of the deal and was done in the playroom so o We had a great experience at Klein. Geoff helped us and knows his product well. We bought a CRV. Much of the deal and was done in the playroom so our daughter could play. It was great. We recieved a far better price than I could find anywhere else and Geoff gots is into a nice, safe car. We won't go anywhere else. More
Great process! Leo helped me get in and out very fast with a deal we could agree on & was very knowledgeable in the Honda auto industry. All 10's!! Leo helped me get in and out very fast with a deal we could agree on & was very knowledgeable in the Honda auto industry. All 10's!! More
Smooth Operators Klein Honda made my experience smooth and painless. Will definitely recommend in the future. No nonsense and no sneaky tactics just friendly service a Klein Honda made my experience smooth and painless. Will definitely recommend in the future. No nonsense and no sneaky tactics just friendly service and friendly people. More
Great experience buying a CRV Came in a few weeks ago looking for an SUV but not sure which model. My sales person was Geoff Ross and he was great. Showed me in detail the HRV, the Came in a few weeks ago looking for an SUV but not sure which model. My sales person was Geoff Ross and he was great. Showed me in detail the HRV, the CRV, and the Pilot. After a lot of questions and test drives I landed on the CRV. Couldn’t have asked for a better experience thanks to Geoff and all the other folks at Klein. Highly recommended! More
Awesome experience Leo did a great job with explaining all of the details and got me a great price could not have asked for better service A+ Leo did a great job with explaining all of the details and got me a great price could not have asked for better service A+ More
Scamming Service customers Honda Fit Service Nightmare * Tire rotation wasn’t perform event though theirs a tire wear on the front tires * Rotated the tires but didn’t perfo Honda Fit Service Nightmare * Tire rotation wasn’t perform event though theirs a tire wear on the front tires * Rotated the tires but didn’t perform TPMS calibration * Noticed the oil filter shell looks old and have a lot of dirt * Check the oil level and oil seems dark and old * Sent a video to the dealership pointing out the oil filter was old and not change * Dealership is 100% sure that the oil and oil filter was changed * Scheduled to get it service on one condition that I need to see the technician work * Verified that the maintenance wasn’t performed, the oil and oil filter was old 09/23/17 Brought in my Honda Fit for its first maintenance, oil change, tire rotation and MPVI. Drove home and noticed they didn't rotate my tires, I didn't mark my wheels, I know they didn't do it because my front tires have a little bit of wear. Drove back a different technician checked the tires and said it needs to be rotated. Now while driving back I've noticed my TPMS light suddenly turned on, I stop somewhere to check my tire pressure and they checked out ok, the technician who rotated my tires didn't do a proper calibration. So instead of driving back again I just did the calibration. The internet sales manager saw my review here and called me that day apologizing and offered me a full tank of gas and a free oil change the next time my car needed one. Since I’ve noticed that they didn’t rotate the tires even though it’s so obvious that it needed one, Ive doubted that they probably didn’t do a proper job so I did a quick visual inspection of their work. I was surprised when Ive noticed that the oil filter shell had a lot of dirt and its impossible that it get that much dirt in less than 20 miles, it didn’t even rain that day. So i sent a video showing how dirty was the oil filter shell and pointing out that it looks like the technician didn’t change the oil filter. I checked the oil level and its a bit dark. Now I’m suspecting the technician didn’t do the maintenance at all, the only thing the technician did was top off the washer fluid and reset the maintenance minder. 9/26/17 Internet sales manager called me saying “we are a family business and this is not who we are." and 100% sure the maintenance was done and oil filter on the video was “new”. I told them they have to do the maintenance right in front of me and they agreed. 9/30/17 Went to dealership and asked for the internet sales manager because I’ve been told to look for that person when i came in. So I was waiting for that person to show up and an hour passed that person hasn’t show up yet, so I ask them again if that person was available and told them i was waiting for an hour already, and finally that person show up all of a sudden. So we proceeded with the maintenance and when the technician removed the drain plug we saw the oil was old. I told him I only drove 50 miles and thats impossible to be that dark. Work was done, no apologies, didn’t put gas on my car after promising they will do it, they still believed they changed the oil. They offer "life time" oil changes for new car buyers, but do they really do that? or they just reset your maintenance light so you believe they did the service? More

